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Key'n Go at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was in good condition.
Cons: I couldn't do the online check in because the link didn't worked. I wrote to support and they asked me to send them my documents. When I arrived to pick up the keys they asked me to go back to the office inside the airport because they needed my documents. The guy in the desk told me they didn't needed my documents again, so I went back to pick up the keys. The process didn't worked because my info wasn't in the system, so the woman there had to fill my info in my moment. It wasn't pick & go.
Pros: good condition, low mileage, clean interior
Cons: did not return 120 euros of the deposit for a full tank of gasoline
Pros: Good service
Cons: Good service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
There is a Toll pass / E-toll device fee of 1.50 EUR per day and a maximum of 15 EUR per rental.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Customers who have held their driver license for less than 4 (years) will have to pay a fee of 5.95 EUR per day with a maximum of 72 EUR per rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 800 EUR to 900 EUR, depending on the car group.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are not accepted for payment: Cash, Diners, Debit cards, JCB, Discover, Prepaid cards, Visa Debit Card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Diesel vehicles are available for an additional charge of 2.50 EUR per day.
A deposit for a tank of fuel is required upon pick up.
If the vehicle requires a special cleaning procedure after it is returned, a minimum charge of 180 EUR will apply.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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