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Koral Car Rental at Dalaman Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The staff were friendly and helpful, and the handover was quick and clear.
Cons: The car we received had been in an accident before we picked it up. Due to our need for a car of this size and the fact that this was the one we had booked, we were forced to take it. The problem was that it was a manual transmission, not an automatic one as we had requested. However, we managed to work things out and accepted it because of the excellent customer service from the staff.
Pros: The car had an electrical issue, which wasnt mentioned over even verbally communicated during the pick up.
Cons: Cars were not clean, and pick up agent was not available at the Dalaman airport.
Pros: Nothing
Cons: They provided a car that was unsuitable. It was much smaller than we paid for that our three young children couldn't fit in. one of the doors wasn't functional and there was no air conditioning. When they were contacted to change the car they refused and didn't refund our initial deposit.
Pros: New car, price
Cons: nobody at the desk when we arrive as well as in Dalaman than in Bodrum, car not enough power for the hills in the region of Bodrum (not enough to enter our property by the normal way in Bodrum) GPS ordered, paid but not delivered because it doesn't exist anymore, please remove it from the order form...
Cons: I arrived late into Dalaman. The van had less than one quarter of a tank of fuel and I had the stress of finding a petrol station before beginning my 2 hour journey. I always expect a full tank of fuel on pick up.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 69 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, Country entry stamp that is not older than 6 months.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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