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Locauto in Rome (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything to like.
Cons: Nothing to dislike.
Pros: Dirty and numerous scratches. Ripped interior fabric.
Cons: Charged for the exterior manual key lock not working but this was not demonstrated on pickup or used during hire. Car dirty on pickup. Car also was an inferior model to what was requested online.
Pros: quick pick up
Cons: I was given a car that was not SUV, even though I paid for SUV, difficult pto find drop off location
Pros: OVERALL GOOD EXPERIENCE. DEFINETELY WOULD RECCOMEND
Cons: DID HAVE TROUBLE COMUNICATING WITH REPS. OVER THE PHONE AFTER A BREAKDOWN. POOR UNDERSTANDING OF ENGLISH
Pros: Easy of pick up and delivery
Cons: Over charged on exchange rates. General price. On line check-in didn't work and there support were unhelpful. Wasn't the car I booked
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals of 28 days or more, mileage is limited to 117 km per day.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card, booking voucher, address of the insurer, photocard driving license.
The deposit amount is 0.01 EUR.
Payments and deposits with the following payment method(s): Debit cards are accepted only for the following car group(s): Economy, Compact, Mini, Standard, Intermediate, Fullsize.
The following credit cards issued on the main driver's name are accepted: American Express, Union Pay, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Norway, Switzerland, United Kingdom, European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Details are available from the rental company's reservation office.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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