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MEX RENT A CAR at Tijuana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I’m familiar with the location.
Cons: Very slow service. Then charged me an upgrade fee for a different car than I rented claiming they didn’t have any available.
Pros: Nothing.
Cons: They didn't even speak English, and they explained the additional insurance and charged me 6,700 pesos. I was surprised at the unfriendly attitude, perhaps because I was a foreigner, and I don't think I'll ever sign a contract again in the future.
Pros: I got a car. That is about all I can say.
Cons: They added additional insurance and refused to let me take the car without paying. I had already purchased minimum coverage for Mexico through Mex and added full coverage through discover. Very dishonest. I had to have the car, so I paid the additional ~$100USD
Cons: I had to pay extra, a lot of extra because they don't recognize DiscoverCars' insurance.
Pros: Excellent car. Great service at the pick-up (Tijuana) and drop-off (San Jose del Cabo) station. Clearn note that you need local insurance and they offer it at a good rate.
Cons: None.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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