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MEX RENT A CAR at Toronto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: It looks cheap on the original price, the service was good and they were slick, and Car was pretty new which was nice.
Cons: Lots of things really, it took too long to be acknowledged when going into the branch, they were confused at all stages before getting there as we booked Mex and the company is zoom and this confused the person on the airport phone to get the bus and the bus driver, luckily I pushed otherwise would have been left at the airport. Only other slight concern is they took my credit card off me twice and my sight was made me a bit concerned about fraud.
Pros: Nothing!!
Cons: Hidden policies not identified on Discover Cars, unreasonable extras for what most rental companies throw in for free..interior of the car was dirty and had mucus on the seats
Pros: They flexed their policy because it was madness. They tried to argue the situation but eventually came to a fair logic. The car I reserved was sitting there waiting for me so fair play!
Cons: Hard to get too and they’ll charge you for every little thing that they can find. At that point you may as well pay for a real rental car company!
Cons: Alignment of the car pulled to left. Very unsafe. Customer service was terrible.
Cons: Free mileage amount was different from website. Derive reps would not honour terms signed up for which was disappointing
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Mileage limitations will apply if the car is to be used for crossing province borders.
A local renter is defined as a renter who is a resident of Ontario.
For local renters mileage is limited to 200 km per day, with a maximum of 1400 km per week and 4000 km per rental.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card on a main drivers name, booking voucher. Renters from the following country(ies): Canada, USA must provide the following documents: passport, valid US or Canadian issued drivers license in the drivers name in order to collect the car.
Crossing country borders is allowed to the following country: USA.
Crossing the country border or using a ferry (traveling to an island) is forbidden. Additional charges will be applied in case the car is crossing state or region borders.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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