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National at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very friendly staff, great cars
Pros: Paolo at drop off was very friendly and hospitable.
Pros: Quick pick-up and drop-off. Decent, helpful, english speaking crew. Free wifi at pick-up. No hidden fees, and no made-up penalties on minor scratches.
Cons: They charged more than it was agreed on discovercars, but at pick-up they corrected the price to the original, so it was ok at the end. I booked manual car, I got automatic. One part of the car was missing, but when we asked for it, they brought one from another car. The guy at pick-up was not really wanted to bother to register minor scratches, which made us worry a bit, but at drop off all it made sense, since they did not inspect the car with magnifying glass.
Pros: The car was new(8k km) and clean. They offered me an additional insurance but didn't force me to buy it. Everything went fast and smooth.
Cons: Had an accident (not my fault) and despite asking National to request the police report and all required paperwork to be able to claim money from insurance, they did none of that. They did not even have a record of the accident even though I called their 24 hour number and reported the issue. Additional fees that were not clearly explained that changed the cost of the car hire significantly. Size of the car requested vs offered was different. Would actively tell people to not use National
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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