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![Noleggiare at Florence Santa Maria Novella Railway Station](https://www.discovercars.com/PartnerFiles/102/logo_70x35.png)
Noleggiare at Florence Santa Maria Novella Railway Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Fantastic staff
Cons: Excellent
Pros: There was nothing to like. I arrived without my International Driving Permit and was forced to buy the most expensive insurance plan so as to maintain the car rental. In Italy last year, I never had this problem. So what’s the logic? With insurance bought, I’m allowed to drive in Italy without my driving permit? Out of desperation, I had to reluctantly carry on with the rental, with the ‘premium’ insurance plan purchased. Car received was dirty. Fuel was not even pumped full.
Cons: I asked if I could return the car after office hours and was told to return it to the garage and just put the car keys inside. No problem they said, you’re fully insured. When I returned the car after office hours, the garage was locked! What was I to do? I parked the car outside the garage and left the keys inside as instructed. Now I’ve been charged €72 for the late return of the car when I actually returned it a night earlier. Couldn’t find the car they said! Scammers! Help me get my €72 back
Pros: Staff. Friendly, efficient desk representative, shuttle driver, and the people that give you the actual car. Car in great condition.
Cons: not that easy to find the rental office
Pros: Менеджер предоставил авто выше классом без доплаты. Отнёсся с пониманием. Не смотря на языковой барьер, уделил время и постарался разъяснить детали для страны пребывания
Cons: Дорого
Pros: The agent in Florence was kind and helpful.
Cons: The car we originally picked up had a flat tire when we got in and started to drive. We went back and they quickly gave us a different car. At drop off though they had put the wrong return time and the rep was rude to us. Aside from the issue, the rep at drop off location was very rude.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain-Mainland, Switzerland, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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