Noleggiare at Naples Airport

Pros: Fast, easy, and friendly. English speaking staff was a plus.

Pros: The service was horrible. The car was dirty. We didn’t get the car we reserved. There were candy wrappers and a loaf of French bread in the car.

Cons: We paid for platinum protection and they fabricated a charge saying we took the roadside emergency kit. Trying to charge us 250 euros for “damage” despite the platinum protection. Such a scam agency

Pros: Zdanie auta

Cons: Brak możliwości sprawdzenia stanu auta bardzo ciasny garaż przez co dostaliśmy auto zarysowane i teraz Nollegiare próbuję wyłudzić od nas pieniądze za szkodę której to nie ja byłem sprawcą...oszuści naciągacze

Pros: They had available car in a short period. Pick up was fast and transfer from the airport is easy to find because of their pink color and separate pick up spot.

Cons: We took electric car and it had only 45% charge, which caused some issues as on amalfi coast not that easy to find working charging station the same day. The list of car damages didnt have all the scratches so the company didnt want to check that with us and fully made it our responsibility by asking to make pictures. When we were leaving it the old scratches were found and we had to prove it with our video. That made us nervous

Pros: We´ve got the "better" car than booked/paid. They have provided the car with an automatic gear instead of manual. OK for me.

Cons: We´ve waited incredible 75 minutes until the desk representative has started with us. The reason was a couple who refused to pay an insurance offered by Noleggiare. The couple has left without the car. Susequently, I´ve spent another 45 minutes rejecting Noleggiare arguments concerning Full Coverage by DiscoverCars: the car is too expensive to let you drive with only 800€ deposit, the assistance in Italy is expensive, streets are narrow, ... We´ve got the car finaly without paying anything extra

Pros: Zeer correct vriendelijk personeel

Cons: Alles was perfect in orde

Cons: The pressure to buy additional insurance after I had purchased insurance when making the reservation.

Pros: Fuck-all

Cons: Tried to "give me a car of similar character"... An SUV for a Ford Focus Hatchback.

Cons: We originally booked an automatic compact car. On arrival they only had a 7 seater automatic car available which was not an option for us. The only alternative available was a manual Toyota Aygo for which they charged the same price as our originally booked compact automatic. This car had a faulty warning light for the tyre pressures. Also on our return they tried to charge us for damage. Luckily we had taken a video and were able to show it was already damaged on pick up.

Pros: Nothing

Cons: Everything- huge wait, dirty car, unhelpful and rip off when car sold to me was not available and replaced with fiat 500, still waiting for a deposit back and awful drop off experience

Pros: Friendly, very nice people!

Cons: Took way too long to get me on my way. Offered an electric van that had been in a significant accident such that passenger door noise when opening turned heads for a good distance. And no local charging available - 4/5 were closed. And one was underground with an not fitting. Returned it for gas vehicle within an hour.

Pros: Fast

Cons: High pressure to purchase their insurance when not needed (already purchased from Discovercars)

Pros: Many dings and scratches.

Cons: Given a car that was much larger than we asked for, and not the brand we wanted. They said it was all that was available.

Cons: Have to buy an expensive insurance thanks to discovercars do not tell you that their premium insurance has a limit of 300€

Cons: We booked small car and the gave us big car which was so difficult to drive on the amalfi coast

Pros: The agents were kind people too deal with

Cons: So so slow. Now they are trying to charge me for damage I did not do, saying that I can claim it from discovercars.com but it is not my damage

Pros: Was very good at the pickup, solved a problem quickly and efficiently

Cons: Slowness of the drop off process.

Pros: Nothing.

Cons: Slow,

Pros: Nothing

Cons: They gave us electric cars instead of diesel car. It wasn't charged and then the supercharger of Tesla wasn't functioning even when they said it would. When coming back, they provided us with the normal diesel car but for the price 4x higher!!!

Pros: We had to pay another inssurance at Nolegiarre because they said thr broker doess not cover the car inssurance.

Pros: Nothing much to write about…car return person was reasonable

Cons: 1. Car return office staff did not pick up phone all day during business hours - Roma Turbutina office 2. Most terrible customer service 3. No direct customer service number 4..Car smaller than promised Ford Galaxy 5. Car didn’t have basic reverse camera 6. Navigation was missing 7. car fuel gauge broken Not very impressed for my first time renting in Italy

Pros: Very effective electronic communication. Online check-in made us fill much fewer forms. Also, efficient pickup and drop off.

Cons: Didn't have the size and type of cars that we reserved. Waited for a very long time until they refueled the car.

Pros: Very effective electronic communication. Online check-in made us fill much fewer forms. Also, efficient pickup and drop off.

Cons: Didn't have the size and type of cars that we reserved. Slow rental agent. Very long wait for the car (needed refueling)

Pros: The car was clean and in good conditions, the office was close to airport.

Cons: The desk-agent (woman with black long hair and glasses) was very rude, was shouting with us and laught that we had to hurry to get our plane. She told us after the drop off, that we dont have any shuttle, and if we want to hurry and be close to the terminal, we should choose next time another car rental company.

Cons: No spare tyres where given. He had a puntirec tyre. We seemed help from you guys and it took over 3 hours and still no help arrived. It was late at night. We managed to get a lift. We had to return to vehicle the next morning to sort it out. All I all it wasted 7 hours of time plus the 3 collecting the car.

Pros: Nothing. Very low quality of service.

Cons: I ordered cabrio/convertible and paid more for convertible, but got standard version of the car. The Rental Company said that they don't have cabrio/convertible. They provided car bad technical condition.

Pros: The worst rental company I have ever met, Third world companies are better. Outrageous!

Cons: 1) Hard to find and separate from all over rental companies at the airport 2) bad services 3) gave me a car without reserve wheel, after I ask to replace the car I got another car without one and they said that’s what the have 4) didn’t help putting baby seat 5) the parking place for early landing was close and with no response at 4:30 am and we almost missed or flight.. just left the car near the office hoping everything would be OK

Pros: The car

Cons: Reservation was canceled, claiming no show up. I had to make a new reservation, ending up renting a smaller car 5 seats instead of 7 seats. Horrible experience. Will never recommend it

Pros: Friendly staff at the counter

Cons: A hard sell on insurance which was confusing as to what Discover Cars were offering

Pros: The drop off was fast and easy

Cons: They insist way too much on purchasing additional insurances, even if we already have one.

Pros: It was hard to find, and when we find that let us wait outside for a long time, just outside in the street! Then that said we should do a complete insurance and that one we did in your web was not good. We paid twice inshurence!!! A lot of money! Wham we got the car it was empty total empty of fuel and empty of urinalysis. And then when we had to bring the car back at 4 am, there was not a place to return. We look for the place and we almost mid the flight.

Cons: Took forever to get the car. Insurance discussion between you & Noleggiare.

Cons: Horrible customer service ,

Pros: easy return

Cons: only one person at front desk who was dealing with Polizia when I arrived, so I waited 35 minutes before another person arrived to help me.

Pros: please avoid this company at all costs!! they try to scam you claim you did damages you already had when you took the car (always video and take photos) + 3 hours it took me to get the roadside assistance on the line for help at 23:00 in a freezing raining night. when they finally came with a tow truck i had to pay 140 EUR to get back to my hotel in Naples, the day after i called to get a replacement vehicle, but the lady on the line lied and said "i dont have a automatic gearbox car available

Cons: everything!!!!!!!!!!!!!

Pros: Friendly and helpful

Cons: I didn’t get the car I reserved but the vehicle was comparable.

Pros: was easy, drop off and pickup

Cons: asked me for additional insurance to cover all, I paid extra 100EUR for

Pros: Car was clean and new

Cons: The price was more then double what the agreement was on the website… the didn’t acknowledge my payment I made when I made the rental and also was told the insurance I selected meant nothing

Cons: Car was defective, and staff didn't appear to be bothered by that.

Pros: NOTHING AT ALL. HORRIBLE COMPANYAVOID AT ALL COST

Cons: EVERYTHING. VERY UNPROFESSIONAL COMPANY. SLOW, NO CUSTOMER SUPPORT. THEY JUST DON'T CARE ABOUT THEIR CUSTOMERS. AVOID AT ALL COST

Pros: If I could go to 0 that’s what it would be. Never again. Noleggiare is a scamming company.

Pros: Dropping the car

Cons: Long time waiting before fixing all papers

Pros: Nothing

Cons: There was no service. I filled their car with fuel on return to the point it was overflowing and the gauge went to three quarters. As a result they're trying to charge me €85 for fuel service, when I know the tank was full. The car had low tire pressure warnings when I got it, one brake light was out, and fallen off interior parts were laying in the back. The staff who checked me in was so harried he didn't bother to listen when I told him about the fuel gauge problem.

Cons: Shuttle did come come, automatic vehicle was not available even though we had called to change arrival time. Were left without a vehicle stranded at their office after walking there and waiting for a shuttle forever.

Pros: Nothing.

Cons: This vehicle was scratched and dented all over when I took delivery. It was in terrible condition, as your representative confirmed to me at the time of rental. I took extensive photos of the damage to the car before leaving your facility on 12th September. The sheet listing existing damage - part of the rental agreement - was over two pages long. I returned the vehicle with absolutely no damage whatsoever and have photos confirming same. There was no damage to this vehicle upon its return othe

Pros: Excellent

Cons: Excellent

Cons: You delivered a car to me without technical control with a non-existent level of engine oil, which could have caused serious damage and put me at great risk.

Pros: They were very helpful and even though we ended up needing a 2nd car, they were accommodating and made the process smooth and efficient. I liked working with them.

Cons: Not having to do with them, but we needed a taxi referral after the drop off and the guy was nice but gauged us with a ridiculous fee.

Cons: They suppose to close at 22:00 , started to stress us that they close 21:30. Did not send a shuttle . We went all the way with two kids and 4 bags . The ladies in the service disk where very rood nervous and not nice . We asked about the insurance , they said no insurance also we did by the website . Overall very bad unpleasant service . I asked them to give me the car inside the garage to see if there are damages. Did not agree , they put it outside , we checked the car , there were many damag

Pros: We didn’t find the shatl we waked about 15 minutes because the agent didn’t know English well!!!told us that they close at 9:30 instead of 10 o’clock at night.

Cons: The two girls was not nice. Not patient and rood. Not all the defects at the car are written at the agency records,so you need to take a picture and record video before receiving the car and after giving it back.

Pros: Just lady who has taken the returned car

Cons: contract has not been sent to e-mail as they promised. Have taken additionally 186 euros for the insuarance (we had ordered online full insuarance). Have not given any check for partiaally paid in cash service.

Pros: All the staff was more than welcoming and very helpful.

Cons: I found that the price was a bit to high.

Pros: upgrade

Cons: ekstra insurance at disk.

Pros: drop off.

Cons: Bad customer service after pick up.

Pros: Car was pretty new and clean

Cons: Pick up location is poor with no signage. Number given to contact them on arrival was out of service. Despite having full insurance/ cover booked in UK they try to tell you that you are not insured and you need to take out their insurance ?? Plus they charge you 4 euros a day in case you break down so you have recovery ?

Cons: Obliged to take an insurance I did not need.

Pros: Agent was helpful

Cons: They were helpful in getting me a car but I was flustered that Discover Cars cancelled my reservation so I think I got ripped off

Cons: Offered no help when our issue arose. The car rental was about a 0.5 mile walk from the airport terminal without a shuttle.

Pros: Fine service - the cars are brand new and in top form.

Cons: Their agency should be located together with all the others closer to the airport.

Pros: I liked nothing about the service, awful awful companies

Cons: Customer service is shocking, lied to me about what I had bought offered zero support or compassion

Pros: Nothing

Cons: Rude, late, uninformed, uninformative

Pros: Had options to choose from. Good service at the front desk.

Cons: Car has tank was not full.

Pros: Although a lot of hiccup took place prior to car release which took over 2hrs from beginning they showed care in offering coffee and other beverages while waiting

Cons: Attitude in arranging customers pick up, suggesting to walk to their office although approx. 500mt from airport terminal, neglecting, although 3 people in mini bus to load baggage on minibus, luck of explanation that the €600.00 deposit is only as a precautionary measure but released once car returned,for customer who have paid the full cover for peace of mind and drop off of car in their new car parking open 24hrs is actually closed until 4.30 am with no assistance to drop you back at terminal.

Pros: Good, clean car. Easy drop off

Cons: Very difficult to find. They also had no record of our booking and made us wait two hours at the office. We had ordered a convertible but they only had large cars available.

Pros: Good car condition.

Cons: The insurance was not covered by the price paid at discovercars. Too much time for pick up and deliver. Lack of efficiency.

Pros: Nothing

Cons: Quite useless and rude desk service. They don't care at all about the customers.

Pros: noleggiare good with me but when i'm arrive impossible to rent a car but all the team was corrcet with me and my wife

Pros: - good car

Cons: - Nollegiare over-charged 50 euro at pick up, luckily we noticed - they wrote fuel tank was 80% full, was only 50% - took the prepaid downpayment a second time (!) at drop off and only after 4 emails and 5 calls they agreed to refund this - allowed us an extra hour at check-in but then charged us a full day anyway despite dropping car within this hour Noleggiare does not make its money by renting out cars, they make their money by ripping people of on side points. BEWARE

Pros: car new

Cons: Car Cleanless There's not the transport from and by airport to agency

Pros: I did not like it

Cons: Even if advertised in the contract to be picked up and delivered from the airport, the lady at the desk told me to take a walk.

Pros: Man at the counter friendly and quick. Had to walk from the airport but this due to Covid and understandable.

Cons: The insurance fee was huge!! Should be visible before rental !!!

Pros: Friendly staff

Cons: They advertise with a car that they don't have (Fiat500), and the tank was NOT completely full at pick-up.

Pros: Car good , pick up easy

Cons: Very picky on return , told 3cm mark ok when collected but then picked up a 2cm mark in return that I think was there before we got it on mirror cover and wanted 20 euro to fix plus 40 euro insurance admin fee (what?)

Pros: Car was as expected, nice and functional.

Cons: Check in service and pick up was the worst ever in 100s of car rentals I’ve done anywhere in the world. By far.

Pros: The agent was able to provide us with a car even though we were earlier than our booked time. Even upgraded us. When we dropped of the car we were seen quickly and able to get off to the airport.

Cons: The garage was quite dark to check your car over for dents and scratches. I had to point out two to the agent, they were obvious but he hadn't put them on the form. Take care

Pros: Friendly, smooth efficient service, no messing about

Cons: Shuttle took a while, we could have easily walked from airport. As is very close

Pros: Fast, friendly and they speak English.

Pros: nette mensen

Pros: Representatives were courteous, spoke English, and provided appropriate information for my trip.

Cons: Bathrooms are dirty, car type was inadequate, car parked with trunk facing exit in small garage (difficult to turn around).