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NUCarrentals at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Had to pay full insurance cause I didnt have my credit card physically with me, although i had amex and my credit card on my apple pay. They didn't accept neither one of my friends cards. It took ages to get the car, and I found the staff unfriendly and unhelpful. They forgot to charge the car ( they said when I picked up that it was all paid) and then I received a rude call saying that I had to pay and funny enough they could accept the card on the phone but not when I tried to pay there
Pros: Was very easy to book a car and for them to take the money.
Cons: There was no customer assistance with an issue that arose after I returned the vehicle.
Pros: Good drop off
Cons: We were offered the company shuttle bus at first as our vehicle which was impractical and offered as an upgrade. Then we were offered a smaller 2 door car before then being given a car of the type booked. Very poor
Pros: The car was excellent. The agent was really very helpful to us after a long wait at the rental desk due to the previous customers extra long exchanges.
Cons: Pick up from the airport could be much clearer on the booking form with directions to the pick up point and which transfer minibus to catch. We had to spend valuable time calling the agent. The transfer buses are not clear as to which one you have to take
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Young drivers under the age of 21 who wish to rent a vehicle must purchase the following insurance type(s): Super Insurance.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express, Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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