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NUCarrentals at Cluj-Napoca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Pretty bad service.
Cons: Not trustworthy. Did not respect the booking contract, drop off location we booked and have it confirmed was not possible. POS not working, asked to pay in cash; forced to purchase additional insurance (although I had one already).Car with service due in 3 days, cracked screen, electric socket not working. UNRELIABLE.
Pros: Great service, without any complication, quick and efficient good cars in good, clean condition
Cons: nothing at all
Pros: NOTHING!!!
Cons: EVERYTHING! My worst car rental experience!
Pros: The car was great. the pickup from the airport and dropoff.
Cons: Some staff were pushy, seemed somewhat aggressive with their sales tactic and a bit rude.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Renters from the following country(ies): non-EU must provide the following documents: International Driving Permit (IDP) in order to collect the car.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa.
Additional insurance (Full Damage Waiver (FDW)) must be purchased if using the following payment method(s): Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
For more details about permitted destination locations, please contact the Customer service department.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During the winter season (from 01.11 until 31.03) Winter package is/are mandatory for rentals in Romania and is/are not included in the price.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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