NUCarrentals at Cancun Airport

Cons: Three times more expensive rental than paid with Discovery cars (website)! Extra costs which are hidden!

Pros: Nothing. They didn't treat us well and they very rude and unpolite.

Cons: The fact that they for to buy another insurance, the ac and the claxon didn't work properly and they gave me the car with almost no fuel

Pros: The air conditioning was not working properly and I lost half of the day to change the car and I lost the half of the gas tank

Cons: The driver from and to the airport

Pros: I was charged for their insurance and I wasn’t supposed to

Cons: They make you pay for their insurance that you don’t need

Pros: השירות היה מעולה חברת אי פינוי היו מצויינים תודה

Pros: Not much

Cons: They have hidden fees. They make us wait them in the airport for about 45 min. When they charge us the extra fees they didn’t let us choose a chipper car.

Pros: rien. Par contre, je pense que l'agence finale subie aussi l'arnaque de la plate forme.

Cons: le fait que le prix affiché soit faux. il vaut mieux passer directement par l'agence finale (ici, infinity car rental)

Pros: I'm pleased it was cancelled they all drive like idiots.

Cons: Can't give 0 or I would

Cons: Rental was through Infinity not NUCAR. Trying to upsell insurance. Talking over us when were looking for clarification. No registration plates attached to vehicle and no proof of registration documents in vehicle. Arrogant approach by agent - badmouthing Discover cars.

Cons: they are known scammers. they consistently give away reserved cars to make more money. don't have the courtesy to at least let people know that the car won't be available. they even called me the night before to confirm it.

Pros: Nothing major

Cons: Too slow in service and fulfilling customers needs

Pros: The car was in good condition.

Cons: Was charge extra for SLI insurance which increase my bill by 150$ I was not shown this on the website when I got the rental that I would have to purchase extra insurance.

Pros: They were professional and polite and knew what they were doing when they saw the voucher from discovery cars.

Cons: A little cramped at the rental counter and took some time to get to me as other renters were not able to get through their transactions quickly.

Cons: Very poor experience. Way overcharged at the counter. Never again.

Pros: Nothing. The process was horrible and we never even got a car.

Cons: Everything. They weren't at the airport as they said, took forever to even contact them, and they didn't have the car we needed. Worst experience ever.

Pros: Drop off was quick and easy.

Cons: Hidden cost of theft insurance, highly difficult and confusing to get picked up from the airport and taken to car rental site.

Pros: Not even the company name. Get your facts right. It was Infinity Cars in the end who was the provider. The car was clean and they didn't harass me on returning it or finding extra fees

Cons: REFUSED to help me get in contact with the rental company. NOT EVEN THE RIGHT COMPANY. Did not have a proper phone number for them. The STAFF upon checking in were HORRIBLE and harassed me NUMEROUS times about threatening insurance on me or that I'd likely get it stolen and a woman like me couldn't handle the cost of the total car. They were HORRIBLE. The car was beyond basic, didn't even have power windows or cruise control. It made a lot of noise. But, it worked.

Pros: nothing

Cons: the service, the arrogance, the lies

Pros: received no car - nobody answered their phone line

Cons: AWFUL

Pros: Not a lot. The people at the place were friendly on pickup (not so much on dropoff). Once the car was switched out it did work as it should so there’s that.

Cons: the car they gave us had a bad battery and trying to get a new rental took way longer than the hour they quoted (once they finally even answered). Getting in touch with them to get a shuttle from the airport was really difficult AND they aren’t located in the airport itself as it shows on discover cars. Two days of my trip I wasn’t able to do the things we wanted because of the issues with the rental car.

Cons: It wasn't clear that they operate under different names, so it was very difficult to find our rep at the airport. He had a "Infinity" rentals shirt on.

Pros: What’sapp contact with the company was good prior to collection

Cons: The car wasn’t very clean inside and smelled musty, the wheels on the car seemed really small for the car itself. My credit card was refused for no reason, and I had to pay €400 approx extra to use my debit card. I phoned my bank while I was there and there was no problem with my credit card it had more than enough funds to cover the deposit The representative wasn’t helpful. We had to wait 30 mins to be dropped back to the airport when we returned the car

Pros: They spoke English well. It was easy to communicate.

Cons: Gave me a different car entirely. I would always go with reputed car brands and I was offered a Chinese brand called Changan. Even though I had full insurnace coverage, they said that tires are not included in it. I had to buy a new tire myself after it was damaged by falling in a pothole!

Pros: Delivered what they promised. They were responsive on whatsapp, were reliable and correct.

Cons: The first car we received needed oil change and regular maintenance, but we immediately got another car after we returned the first one.

Pros: Nothing

Cons: Maybe you need to update terms and conditions with car companies - we thought we had all of the insurance etc covered and we get there and they said we needed theft insurance, when I told him we did not he said fine but we would have to pay a 7000 deposit instead of a 1000 deposit. Ended up paying an additional $160 - And it took Nu over an hour and a half to get us to our car.

Pros: The car was ok

Cons: Very complicated to get there, the office is like 20 min drive fron the airport. IT took a very long time to get the car and then they alko tried to scam me for returning less fuel even though I had more than when I took the car. Do yourself a favor and get a car from a regular company in the car rental center.

Pros: Nothing.

Cons: They are a fraudulent rental car agency who a) did not show up for pick up after confirmation of waiting to pick up due to late flight arrival b) not honoring their own message of agreeing to a next day pick up after we landed c) being rude to customers over communication when reimbursement was asked.

Pros: The price.

Cons: They let us wait for 3 hours at the airport. After 4 phone calls (€ 1,20 per minute, so about € 35 total) (they told us we had to wait 10 minutes every time) we got finally picked up.

Pros: Ensure your correct telephone number is available and that you have a representative able to pick up people from the airport.

Cons: The incorrect phone number and the additional hour of waiting at the airport trying to figure out how to get a hold of the company.

Pros: They weren't able to charge my card

Cons: Their card reader didnt' work

Pros: They honored the price we originally booked for, and didn't try to push anything else. Agents were very friendly. Spoke English well and communicated well.

Cons: Shuttle took a while to come to the airport but that's expected especially if not able to communicate if there's a delay etc.

Pros: It was really fast and very customer friendly. Also loved the fact that none of the agents tried to push an extra service on our rental.

Pros: the agent was very rude.

Cons: good location