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NUCarrentals at Phoenix Sky Harbor Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I felt ripped off by them. After telling them I didn’t want the loss damage waiver- I should have Ben told NOT to initial number 2 rather than being told I needed to initial all the area.
Cons: See above. I also didn’t like their hours- closes at 7pm and doesn’t open until 8am. There is an additional fee for dropping off the car outside of those hours. They are not at the car rental center.
Pros: Drop off was easy.
Cons: It took about two hours to get the vehicle. First to get to the shuttle, then to be transported to the vehicle. There was a long line-up to get the vehicle and only two people working. so it took a very long time also
Cons: Off site from the airport car rental place - had to walk quite a ways then board a shuttle bus - then wait 45 minutes snaking thru a waiting process to secure the car
Pros: Easy pickup and rental.
Cons: Can’t think of any. Keep up the good work!
Pros: Drop off to agents outside very friendly.
Cons: At pickup, the agent at the counter was not polite. Very rude when we declined insurance coverage. We explained that we got coverage when we booked online. I will never use or recommend NUCARRENTAL. Never smiled or said thank you, very grouchy. The agents outside seemed happier.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An e-Toll device is not mandatory.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, required coverage.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Discover. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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