Denver Airport (DEN), Denver, USA - Colorado
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Driver's country of residence is United States of America (USA) and age is 30-65
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NUCarrentals at Denver Airport

18121 E 81st Ave, Denver, CO 80022
001 8 005 568 227 / 001 7 024 622 664
Pick-up instructions
Upon arrival at Denver Intl Airport and collecting your luggage from Baggage Claim, please proceed to the 5th floor to Island 3 where the Park 2 Fly shuttle will be awaiting your arrival. The Park 2 Fly shuttle which has the NU Car Rentals logo will bring you to the rental counter and your car.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-00:3007:00-23:59
Tue:00:00-00:3007:00-23:59
Wed:00:00-00:3007:00-23:59
Thu:00:00-00:3007:00-23:59
Fri:00:00-00:3007:00-23:59
Sat:00:00-00:3007:00-23:59
Sun:00:00-00:3007:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
BMW X7
10/14/24

Pros: Excellent value for money

Cons: The car’s gas lid was broken and duck taped

United States of America (USA)
Chrysler Voyager
8/16/24

Pros: Nothing.

Cons: We had a cracked windshield, we had to get new tires on front of car, one of the doors didn’t work. We asked multiple times to speak with a manager and never got a call. They had no contact number where a person could actually do anything. Horrible!

United Kingdom
Nissan Rogue
8/4/24

Cons: I believe this was a very underhanded way of making this rental more profitable, and will share my experience with Kayak and other travel review websites if this is not refunded immediately. I am asking for an immediate refund of everything except the initial 75.14 agreed. I paid GBP £10.45 to DiscoverCars.com when booking on July 28 (Amex ending 2004), and my wife paid $243.39 at the NU Car Rentals desk at Denver airport on July 29 (Mastercard ending 8942).

United States of America (USA)
Kia Forte
5/24/24

Pros: Shuttle to/from airport was nice. Car was in good shape.

Cons: Scam artists. Very pushy in terms of additional fees and then tacking on more fees out of nowhere or not being truthful about refunds and gas policies.

United States of America (USA)
Jeep Grand Cherokee
4/15/24

Pros: Nothing that we couldn't have received from all other rental places, clean & nice car.

Cons: Representative when picking up car led us to believe that we only had 2 options, 1 was a car less than what we reserved and the other had the equivalent engine, but was a higher class vehicle. Pushed us towards the hight class vehicle saying the one with a lesser engine would not be good for driving in the mountains but charged us extra for the "upgrade". Should have honored the price we paid ahead of time for the vehicle we reserved, even if NU didn't have equivalent vehicle we reserved.

United States of America (USA)
Nissan Rogue
4/9/24

Pros: The car and drop off were good.

Cons: The pick up was so awful, I dreaded the drop off process the entire trip. I heard from people in line a pickup to be wary of added fees. So far, by bill is what I expected. Waiting to have my deposit returned.

United States of America (USA)
Jeep Gladiator
3/20/24

Pros: Almost nothing

Cons: Almost everything. Terrible experience, rude service, and did not get even close to the car that I had intentionally rented, and way over paid because you did not have the car in stock.

Canada
Dodge RAM 1500
3/9/24

Pros: The rental condition was great.

Cons: The shuttle car is very small for so many customers. Very long wait to get to the rental car.

Canada
Dodge Charger
3/7/24

Pros: Quick and easy drop off.

Cons: We had booked a Charger but it was not available when we got there.

United Kingdom
Jeep Grand Cherokee
2/20/24

Pros: They did their best to resolve a bad situation

Cons: The fact that I cannot and didn’t see anywhere that international drivers can’t take vehicles out of state!

United States of America (USA)
Dodge RAM 1500
2/13/24

Pros: great car, easy process

Cons: tried to upsell us quite a bit which was a bit annoying but overall we were satisfied with the experience

United States of America (USA)
Chrysler Voyager
1/18/24

Pros: Car leaked oil due to filter cap not tightened. Had to refill oil. Never reimbursed.

United States of America (USA)
Nissan Rogue
1/6/24

Cons: Agent was trying to over bill us significantly, and Only after two reminders was correcting the price to the originally booked price.

United States of America (USA)
Nissan Sentra
12/19/23

Pros: Awesome and so professional

Cons: Great work and knowledgeable

Canada
Jeep Compass
12/12/23

Pros: Friendly

Cons: The information I was given verbally did not match the written agreement I signed at check in. I felt deceived but ultimately I am responsible for signing the document. Lesson learned…!!!

United States of America (USA)
Jeep Compass
8/30/23

Pros: Low washer fluid light came on almost immediately. I never used any do it must not have been checked.

United States of America (USA)
Jeep Wrangler
5/4/23

Pros: All of it 😍 we got the EXACT vehicle we wanted, we even sprang for the insurance which doubled the cost but I felt better with it. We got stuck in a snow storm in CO in the mountains at night and it was a relief knowing we wouldn't go bankrupt if something has happened. It was easy in and easy out upcoming up and dropping off! No scary hidden fees or charges 👍

Cons: There honestly was nothing that wasn't great about them. Will definitely rent again from them next time

United States of America (USA)
Jeep Gladiator
4/19/23

Pros: The customer service was great

United Kingdom
Jeep Wrangler
4/8/23

Pros: The guys out in the parking area were very helpful.

Cons: I was told they didn't have the car I'd ordered by the first guy at the desk and offered a "similar vehicle." Which wasn't a great car and when I went to ask for an alternative, another desk representative said they had plenty of the cars I'd originally been quoted for, and gave me one of those.

United States of America (USA)
Jeep Compass
1/24/23

Cons: Shuttle was late

United States of America (USA)
Kia Forte
12/20/22

Pros: They were fast when we came back to deliver.

Cons: There were hidden fees that they did not mention while I was booking. On the booking page it said 100-300$ deposit determined by the car. We got the basic economy class car (Nissan Versa) which they charged a 300$ deposit. I understand I get that once I return the vehicle but that doesn't help during a trip. They also charged for the shuttle they act like it's free. I was to pay 140$ upon arrival but that turned into 240$ after facility had computers all over the place it looked cluttered.

United States of America (USA)
Nissan Altima
12/1/22

Pros: Easy service after they upcharge you.

Cons: Surprise hidden charge for a reservation that didnt even mattered!

Norway
Jeep Compass
8/2/22

Pros: Not much, would select a more well known car rental next time

Cons: AS listed above

United States of America (USA)
Dodge Charger
7/19/22

Pros: Shuttle from the airport

Cons: COMPLETE bait and switch. We wanted a sport car. The agent started listing cars we could pick from. Once decided he told us the price and it was doubled! We had no idea he was trying to talk us into a double the price upgrade! We stuck with what we originally had but apparently they did not have any sedans left (yeah right). They gave us a jeep cherokee, an "upgrade" (not!). The trunk squeaked the whole time, a blinker went out and the lock was installed upside down. VERY UPSET!!

United States of America (USA)
Chrysler Voyager
6/17/22

Pros: Courteous

Cons: Too much upselling to more expensive cars and insurance

United States of America (USA)
Dodge RAM 1500
6/3/22

Pros: I rented t truck when I arrived at the office a truck was not available. Shane went to the return lot and secured the truck. He did offer a different vehicle however I neede the trick specifically. I was extremely greatful that he took the initiative to go out and find a truck. I cannot thank him enough. I then had an issue with my credit card he waited patiently while I sorted things out never making me feel bad and never asking me to take care of it and come back. Thank you!!

Cons: The office is hard to find as it is not called Discover cars. There is no where to park a personal vehicle. The pull up area in front of the building is dangerous. I saw people get in an argument and almost physically fight due to the lack of parking. The drop off pick up scenario works if you are only renting to people coming from the airport but does not work well for local renters. The $500 deposit is excessive.

United States of America (USA)
Nissan Rogue
1/15/22

Cons: The front desk lady was so rude like she did a favor for me that I rent car from you guys. After that she try to push me to upgrade the car and try to upsale me every second with different prices! This is unprofessional and disrespectful

United States of America (USA)
Nissan Rogue
11/16/21

Pros: efficient, friendly service

Cons: N/A

United States of America (USA)
Jeep Wrangler
11/4/21

Cons: Prices from discovercars was considerably different from what I paid when returned vehicle.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Airport surcharge, Third Party Liability, Premium location fee, Vehicle registration fee, Vehicle registration fee.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
An e-Toll device is not mandatory.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): USA must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), insurance declaration page in order to collect the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Discover. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services

Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  00:00 - 01:30, 07:00 - 23:59
Tue:  00:00 - 01:30, 07:00 - 23:59
Wed:  00:00 - 01:30, 07:00 - 23:59
Thu:  00:00 - 01:30, 07:00 - 23:59
Fri:  00:00 - 01:30, 07:00 - 23:59
Sat:  00:00 - 01:30, 07:00 - 23:59
Sun:  00:00 - 01:30, 07:00 - 23:59

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