Gran Canaria Airport (LPA), Gran Canaria, Spain - Canary Islands
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ok Mobility at Gran Canaria Airport

Autopista General del Sur, 35230 Gando, Las Palmas, Spain
0034 971 126 880
Pick-up instructions
Once outside of National Arrivals, go to your left hand side towards International Arrivals. Keep walking until the end where you will see an “i” for the Tourism Office. Once there, go towards the SPAR supermarket. There you will find the MEETING POINT and a shuttle driver with an OK Mobility sign. Once outside of International Arrivals, go to your right hand side towards the SPAR supermarket. On the right of the SPAR supermarket you will find the MEETING POINT. A shuttle driver with an OK Mobility sign.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Italy
BMW 1 Series
5/13/24

Pros: Everything was as should. Very happy with the services
United Kingdom
BMW 1 Series
4/22/24

Pros: Fast and understanding
United Kingdom
Peugeot 108
4/20/24

Cons: It took a very long time at the car rental. We were there for almost an hour and there was only one person ahead of us. We were given a wrong car as we requested 5 door car and were offered tiny Fiat Cinquecento. The agent said that it was next similar to any 5 door and others weren’t available which we found a complete nonesense. We should have been offered a larger car not smaller than requested. In the end we paid extra for a larger car. Also car seats very expensive
United Kingdom
Seat Ibiza
4/4/24

Pros: Nice people

Cons: 1.5hrs waiting to pick car
United Kingdom
Seat Ibiza
3/19/24

Pros: the lady who processed our car collection and return was kind, and great

Cons: upon collecting the car we had to wait over 30 minutes as there was only one representative
Denmark
Peugeot 208
3/14/24

Pros: When we needed a smaller car we got it right away
Norway
Opel Crossland
3/3/24

Pros: Drop Off was efficient

Cons: I took 1,5 hours to get the car. We didnt get the car we ordered. We booked the car from the 20th- 29th of february, but We couldnt drop Off the car on the 29th in the morning because our flight left at 08:00. Why dont you have a drop box? We had to drop off the car one day earlier and take a taxi back to the Hotel
United Kingdom
Peugeot 108
3/2/24

Cons: Did not accept the contract with discovery cars
Czech Republic
Peugeot 108
2/16/24

Pros: Fast and easy drop-off

Cons: Harder to find on the airport, unclear car “upgrade” from 5-door to 3-door car
Canada
Peugeot 208
1/31/24

Pros: Not enough check in agents. Waited a VERY long time to be served.
Netherlands
Peugeot 108
1/27/24

Pros: Cliënt friendly

Cons: Less personel when it is busy
United Kingdom
Peugeot 208
1/27/24

Pros: It was generally very good

Cons: Confusing at the office about who to speak to. Very confusing about where the shuttle went from, needs work
Greece
Peugeot 3008
1/25/24

Pros: Do not work with ok Mobility, big thief

Cons: No provided service!!! Wanted mire money to give the car, they did not the Discovery
Norway
Peugeot 308
1/20/24

Pros: Good information at the desk. Correct scheme of known damage.Effective drop off when returning the car.

Cons: No one to meet us at the airport at arrival. Poor explanation of the pick up point. Unnecessary fee for not having to fill up with fuel. Tried to sell the same insurance at the desk that I had chosen not too take when ordering online.
Belgium
Fiat 500
1/16/24

Pros: clean office, (mostly) very friendly staff

Cons: very good price, but afterwards the attempt to make you pay fur extra insurance and fuel
Germany
Peugeot 208
11/30/23

Pros: They gave me a free upgrade

Cons: They did not meet
United Kingdom
BMW 1 Series
11/14/23

Pros: Car was clean

Cons: None
United Kingdom
Opel Crossland
10/13/23

Cons: Tried to say there was damage on car - I had pictures to prove it wasn’t done by me . Plus , warning light on all the time but they didn’t want to fix it .
Norway
Peugeot 2008
8/4/23

Pros: The dropoff was quick and easy, and the shuttle bus was very convenient. Easy to find their location at the airport.

Cons: The directions to the pickup point could have been much better. We assume the pickup point was outside I had some trouble finding the meetingpoint for the shuttle bus due to unclear directions. I mistakenly thought it was outside the terminal building, but it turned out to be inside. During the rental process, the Ok Mobility agent tried to sell me insurance that I didn't need. The contract presented on their tablet was lengthy and made me uneasy about its contents. As a result of the the above,
Denmark
BMW 1 Series
7/13/23

Pros: Quick and nice and friendly staff

Cons: The car was not so clean inside. I would take myself 5 min to shine it up inside.
United Kingdom
Peugeot 208
7/3/23

Pros: When we eventually got to pick up the car the person who dealt with us was very professional.

Cons: There was no sign of the representative from OK mobility when we arrived at the airport . I had to make several phone calls to try to track him down. I didn't like the driver who made us wait for over 30 minutes at the airport and then no apologies. It was another company representative that approached us who phoned him and said that their were people waiting. On our return to the uk he dropped us at arrivals and not departures.
United Kingdom
Fiat 500
6/27/23

Pros: Perfect car. Efficient colleagues.

Cons: Just a long wait to get the car however nothing to complain about.
Denmark
Peugeot 3008
6/19/23

Pros: Very bad shuttle service, I waited 45 minutes, noone came, I had to walked to their office after almost 1 hour staying in the airport, after I complain to them, the lasy start shutting me and threated me with, I will not give you the car, she was really really rude lady. It was really bad experience with OK Mobility and I am really wants to complaine and claim for the bad behavior and rude desk person to discovercars. BR Nima

Cons: Very Bad behavior and rude lady
Spain
Seat Ibiza
6/17/23

Pros: Experiencia pésima. Contratamos coche mediante discovercars con seguro a todo riesgo y cuando llegamos a la oficina a recogerlo nos dicen que tenemos que contratar otro seguro con ellos o dejar un depósito de 1300 euros. Me quejo porque yo ya tengo contratado un seguro a todo riesgo y me parece una estafa, la chica que nos atiende nos trata de muy malas formas por lo que decidimos perder el dinero y contratar con otra compañía
Czech Republic
Peugeot 2008
6/15/23

Cons: big price for insurance
United Kingdom
Seat Ibiza
4/17/23

Cons: the representative did not know the subsidiary I had purchased the hire from
Denmark
Opel Crossland
2/23/23

Pros: Good service.
United Kingdom
Seat Leon
2/20/23

Pros: Friendly service and good quality car.

Cons: Difficulty of finding meeting point in airport.
Ireland
Peugeot 3008
1/24/23

Pros: Everything is perfect

Cons: Nothing
Netherlands
Peugeot 5008
12/29/22

Pros: We feel scammed
Canada
Peugeot 208
11/24/22

Pros: Excellent price.

Cons: Nothing
United Kingdom
Seat Ibiza
10/5/22

Pros: Quick an efficient

Cons: Nothing
Ireland
Peugeot 208
9/28/22

Pros: Good value and service.
United Kingdom
Peugeot 3008
8/17/22

Pros: Drop off was easy

Cons: Made me pay £1000 more for deposit Didn't include 2 nd driver for free despite your website saying it was included, cost another £65 It was about 15 min walk outside airport terminal in the heat with 3 small children, the pavement ran out, there was a roadside barrier we all had to climb over with 4 suitcases as there was only drive in access to the OK mobility hub. The representative wasn't flexible when I showed her my booking documents so I was forced to pay the additional charges.
Show more

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The above prices are only approximate and were last updated at 4:34 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.

Gran Canaria Airport (LPA), Gran Canaria, Spain - Canary Islands

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Iceland, Liechtenstein, Norway, United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

American Express, Cash is/are not accepted.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Express Service.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 29 EUR refueling service charge.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 89 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

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Sat:07:00-23:00
Sun:07:00-23:00
Avis
Avis
Exceptional 9 / 78 reviews
+34928579578 / +34928092313
Aeropuerto de Gran Canaria (LPA), Autopista General del Sur, 35230 Gando, Las Palmas
$32 - $185
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
TopCar
TopCar
Very good 8.7 / 1,238 reviews
+34828913118
Gran Canaria Airport, 35230 Telde, Las Palmas
$53 - $289
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Orlando
Orlando
Very good 8.6 / 603 reviews
+34928189650
71 Calle de la Fragua Polígono Industrial De Arinaga, 35118, Las Palmas
$60 - $204
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Dollar
Dollar
Very good 8.5 / 101 reviews
+34928012740
Aeropuerto GC. Terminal Llegadas Of. 69. 35230 Telde.
$69 - $121
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Thrifty
Thrifty
Very good 8.4 / 93 reviews
+34928579577
Aeropuerto GC. Terminal Llegadas Of. 69. 35230 Telde.
$70 - $148
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Hertz
Hertz
Very good 8.2 / 86 reviews
+34928579577
Aeropuerto GC. Terminal Llegadas Of. 67. 35230 Telde.
$74 - $145
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
SIXT
SIXT
Very good 8.2 / 43 reviews
+34871180192
Aeropuerto de Canarias Autopista General del sur C-1, 35230 Las Palmas de Gran Canaria, Las Palmas
$77 - $154
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Enterprise
Enterprise
Very good 8 / 22 reviews
+34928579378
AEROPUERTO DE LAS PALMAS,
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Goldcar
Goldcar
Average 7.9 / 1,721 reviews
+34918341400
Av. la Aviación, 35230 Telde, Las Palmas
$21 - $27
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Turisprime
Turisprime
Average 7.8 / 245 reviews
+34678860468
Autopista Gc-1, S/N,
$27 - $46
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Flizzr
Flizzr
Average 7.8 / 1 review
+34871180192
Autopista General Del Sur Gc-1
$70 - $113
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
GoByCar
GoByCar
Average 7.5 / 167 reviews
+34828124450
Polígono Industrial El Goro,Calle de Josefina Mayor 64,35219 Las Palmas
$52 - $74
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Record-go
Record-go
Average 7.4 / 214 reviews
+34671482339
Carretera C-812, Km 27, 015, 35240 Ciudad Las Majoreras- Gran Canaria
$22 - $62
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Europcar
Europcar
Average 7.4 / 7 reviews
+34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$77 - $185
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key'n Go
Key'n Go
Average 7.4 / 5 reviews
+34918344064
Airport terminal, Aeropuerto Gran Canaria Av. La aviación CP 35230 Telde, Las Palmas
$47 - $53
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Keddy
Keddy
Average 7.3 / 25 reviews
+34902105055 / +34911505000
Gran Canaria Airport, Autopista GC-1, 35230 Telde, Las Palmas
$71 - $128
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
  1. Car Rental
  2. Canary Islands
  3. Gran Canaria
  4. Gran Canaria Airport
  5. Ok Mobility
 
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