Downtown, Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ok Mobility in Lisbon (Downtown)

Praça dos Restauradores 15A, 1250-096 Lisboa
0034 971 126 880
Pick-up instructions
The OK Mobility Store is located next to the pharmacy in Praça dos Restauradores and the Restauradores metro station exit, and a few metres from Rossio train station. To get to the Store from Rossio station, turn left when you leave the station and walk about 100 metres.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Sweden
Seat Leon
11/10/24

Pros: Fast and friendly

Cons: NA
Canada
Seat Ibiza
9/18/24

Pros: They were friendly and helpful and it seemed straight forward.

Cons: They did not email me the contract like they told me they would. I had to go back and follow up with them. Also, was a bit confusing with some of the extra changes ... like the tolls and a charge for using the toll collection service.
United Kingdom
Seat Ibiza
9/3/24

Pros: Very good

Cons: Very good
Canada
Peugeot 2008
8/14/24

Pros: Nice stff

Cons: Car had two burn holes in the front seat from the previous renter.
Portugal
Peugeot 2008
7/31/24

Cons: Dodhy hidden fees. Unreasonable terms and conditions.
United States of America (USA)
Peugeot 108
7/15/24

Pros: Very efficient in renting

Cons: They should provide a detailed map of where exactly to park the car. However, someone met us in the lot to hand off the keys.
Spain
Seat Ibiza
6/30/24

Pros: Central location in Lisbon.

Cons: No documentation was delivered upon returning the car stating that the vehicle was in perfect condition.
Portugal
Peugeot 2008
5/24/24

Cons: Ok mobility didn't not have any information about cross border fees, which resulted in us having a price of a whopping 570 eur for 10 days instead of the 77 eur advertised on the site. Do not get tricked by the low prices of you are planning on going outside Portugal while renting with Discover cars and OK mobility!! If you don't find an overview of the additonal fees, do not rent with them.
Canada
Peugeot 2008
5/10/24

Pros: Not much.

Cons: The location is customer unfriendly. Small (we had to wait outside almost 1 hour it too so long to check in) Not even 1 spot to stop for the car to unload baggages.Parking is hard to find, no proper singes. Handicapped unfriendly. To pick up car or drop off you have to take bunch of stairs and with the suitcases it is very difficult to do so(No elevators)OKmobility (upselling)charge us about 200 euros for cross boarder to Spain even though I’ve specified it during the booking.not recommend.
Israel
Peugeot 3008
3/24/24

Pros: The car was very good but terribly expensive
Sweden
Fiat 500
11/6/23

Pros: Nothing at all, scam company

Cons: unserious carrenter, so we coudnt rent the car. Scam, offered a car for 156 euro when the cost should be 26 euro. Didn't get a refund ether for the deposit from discovercar. Very bad experience
Israel
Peugeot 3008
11/1/23

Pros: Restaudores branch had nice helpful staff.

Cons: Car broke down far from Lisbon, they expect us to go to Lisbon to pick up a new car. No one answers on phone center.
United States of America (USA)
Peugeot 3008
10/16/23

Pros: Car had great features, would recommend keeping it in stock

Cons: - Empty gas tank on arrival, low air tire pressure - Has been over a week, have not yet received a refund for the toll hold or a receipt
Australia
Peugeot 3008
10/15/23

Pros: Efficient and friendly

Cons: Mostly our fault - we had a little difficulty finding the entrance to the correct car park when returning the car
Portugal
Peugeot 2008
9/3/23

Pros: The esse to drop off the car.

Cons: The costumer assistance doesn't existe, only machines going around to the begining menu. The travel assistance also very bad, didn't responde in time - when caro broke, took 7 hours to send assistance and táxi.
Canada
Peugeot 3008
8/25/23

Pros: Staff, very efficient and friendly

Cons: nothing
United States of America (USA)
Opel Crossland
8/21/23

Cons: read by statement above. They are charging falsely. No damage to car, no late pickup, no fast track de pago Tarioff Value? I contracted with Discover Cars for about $400.00 US--they are trying to charge me more than $1000.00 more. The only other charge that is legitimate are the tolls, that I will gladly pay.
Israel
Peugeot 308
7/24/23

Pros: A company with excellent service!
Portugal
Fiat 500
7/17/23

Pros: New car

Cons: Staff untrained and a lot of wrong processes. Took 3h to pick up the car and they charged double the credit card
Finland
Fiat 500
6/27/23

Pros: I got a new bigger car with same price. Staff was friendly and helpful.
Israel
Peugeot 3008
5/28/23

Pros: Nice representative on desk!

Cons: Waiting long on pickup and in the return
United States of America (USA)
Seat Ibiza
5/20/23

Pros: Cooperative and friendly staff.
Canada
Peugeot 3008
5/17/23

Pros: Excellent staff, good location- on route out of town, Great car, easy pick up and drop off.

Cons: The office is "well hidden" -there is no street number on the door - there is only rather small OKM sticker on the door-easy to miss. Ii never received final bill.
Israel
Peugeot 3008
5/4/23

Pros: Nice people

Cons: The OK Mobility location in Lisbon is too hard to find and too hard to get to with the car. There is no place to stop on the street directly in front of the OK mobility office.
United Kingdom
Peugeot 3008
5/3/23

Pros: Ok Mobility gave us a good car, at a fair price, with friendly service in the city centre.

Cons: It was hard to find the small office but partly it is our fault as I did not register that Ok Mobility would be the service provider. Perhaps a sign of a car / car rental could help.
Belgium
Peugeot 3008
5/2/23

Pros: The kindness and the efficiency of the staff. It's a little agency with a big heart. We had a banking problem and the two young clerks helped us to solve it. We cannot recommend this agency more highly.

Cons: Nothing.
United States of America (USA)
Fiat 500
5/1/23

Pros: hard to find the return
Portugal
Seat Ibiza
4/20/23

Pros: Both of your staff was very helpful and knowledable.

Cons: Everything was tudo bem
Show more

Most popular car rental deals

Downtown
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$7.32 per day
Downtown
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$7.32 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$7.46 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$7.46 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$7.89 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$7.89 per day
Downtown
Economy Elite SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$9.96 per day
Downtown
Economy Elite SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$9.96 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$10.11 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$10.11 per day
Downtown
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$12.14 per day
Downtown
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$12.14 per day
Downtown
Standard Crossover
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ok Mobility
$15.23 per day
Downtown
Standard Crossover
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ok Mobility
$15.23 per day
Downtown
Standard Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$18.33 per day
Downtown
Standard Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$18.33 per day
Downtown
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.29 per day
Downtown
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.29 per day
Downtown
Compact Elite SUV
Citroen DS3 Crossback or similar
Citroen DS3 Crossback
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.92 per day
Downtown
Compact Elite SUV
Citroen DS3 Crossback or similar
Citroen DS3 Crossback
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$23.92 per day
Downtown
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$26.08 per day
Downtown
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$26.08 per day
Downtown
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$36.30 per day
Downtown
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$36.30 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$36.46 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$36.46 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$36.92 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$36.92 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$39.25 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$39.25 per day
Downtown
Economy Elite SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$43.58 per day
Downtown
Economy Elite SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$43.58 per day
Downtown
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$45.75 per day
Downtown
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$45.75 per day
Downtown
Standard Crossover
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ok Mobility
$48.84 per day
Downtown
Standard Crossover
Peugeot 3008 or similar
Peugeot 3008
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ok Mobility
$48.84 per day
Downtown
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$56.91 per day
Downtown
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$56.91 per day
Downtown
Standard Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$63.15 per day
Downtown
Standard Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$63.15 per day
Downtown
Compact Elite SUV
Citroen DS3 Crossback or similar
Citroen DS3 Crossback
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$68.73 per day
Downtown
Compact Elite SUV
Citroen DS3 Crossback or similar
Citroen DS3 Crossback
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$68.73 per day
Downtown
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$70.90 per day
Downtown
Premium
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$70.90 per day
The above prices are only approximate and were last updated at 1:13 AM on 2/18/25. Prices may vary based on the booking dates, length of rental, and car class.

Downtown, Lisbon, Portugal

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.09 EUR per day up to a maximum of 20.91 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

American Express is/are not accepted.
Cross-border policy
Crossing country borders is forbidden if the car is rented in the following territory(ies): Madeira.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Express Service.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Additional information
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  
08:00 - 20:00
Tue:  
08:00 - 20:00
Wed:  
08:00 - 20:00
Thu:  
08:00 - 20:00
Fri:  
08:00 - 20:00
Sat:  
08:00 - 20:00
Sun:  
08:00 - 20:00

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09:00-18:30
Thu:
09:00-18:30
Fri:
09:00-18:30
Hertz
Hertz
Very good 8 / 12 reviews
+351219426300
R. Castilho 72, 1250-068 Lisboa
$11 - $76
Working hours
Mon:
08:30-12:3014:30-18:30
Tue:
08:30-12:3014:30-18:30
Wed:
08:30-12:3014:30-18:30
Thu:
08:30-12:3014:30-18:30
Fri:
08:30-12:3014:30-18:30
Sat:
09:00-13:00
Sun:
09:00-13:00
Thrifty
Thrifty
Very good 8 / 3 reviews
+351219426300
Rua Castilho, 72, 1250-068 Lisboa
$8 - $66
Working hours
Mon:
08:30-12:3014:30-18:30
Tue:
08:30-12:3014:30-18:30
Wed:
08:30-12:3014:30-18:30
Thu:
08:30-12:3014:30-18:30
Fri:
08:30-12:3014:30-18:30
Sat:
09:00-13:00
Sun:
09:00-13:00
First Rent
First Rent
Very good 8 / 2 reviews
+351229568856
N249-4, 2710-089 Sintra
Working hours
Mon:
10:00-18:30
Tue:
10:00-18:30
Wed:
10:00-18:30
Thu:
10:00-18:30
Fri:
10:00-18:30
Budget
Budget
Average 7.9 / 3 reviews
+351213514560
Rua Castilho 167 E
$20
Working hours
Mon:
08:00-12:3014:30-18:00
Tue:
08:00-12:3014:30-18:00
Wed:
08:00-12:3014:30-18:00
Thu:
08:00-12:3014:30-18:00
Fri:
08:00-12:3014:30-18:00
Sat:
09:00-13:00
Sun:
09:00-13:00
Surprice
Surprice
Below average 6.9 / 158 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800-023 Lisbon
$3 - $136
Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
08:00-20:00
Klass Wagen
Klass Wagen
Below average 6.7 / 1 review
+351211451036
R. Artilharia 1 44 cód postal: 1250-002 Lisbon, Portugal
$3 - $11
Working hours
Mon:
00:00-00:00
Tue:
00:00-00:00
Wed:
00:00-00:00
Thu:
00:00-00:00
Fri:
00:00-00:00
Sat:
00:00-00:00
Sun:
00:00-00:00
  1. Car Rental
  2. Portugal
  3. Lisbon
  4. Downtown
  5. Ok Mobility
 
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