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Optimo Rent at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Easy to pick up and dropoff car.
Cons: I did not receive back my money for deposit after 1 and a half week.
Pros: Very professional staff, both for pickup and return
Pros: New
Cons: Originally I purchase card online, I insured fully comprehensive for everything but when I get there they told me this insurance is not valid and not covered and they told me I have to pay by credit card otherwise they will charge me €400 extra. They’re absolutely rip off
Pros: Good value, easy to amend booking as needed to extend booking by one day- friendly staff, able to speak excellent English
Cons: No signs for desk in rental car area, we were dropped off by a local person who called the company several times but could not locate the desk until I walked along every desk window to check where Optimo Rent was located (part of Autovia), car quite badly dented on receipt, cigarette burns on car roof and door pillars. On return dents were questioned but I had photos to prove these were existing on original collection
Cons: This company was a joke. They gave away my car and then said they would upgrade me, but needed to see an “international drivers license” which is not any sort of official government license. I didn’t have one from AAA and they said I couldn’t rent from them because the police would take the car if I was pulled over. They then said I could have the car, but only if I paid the €170 insurance fee… what a scam. I have rented numerous times throughout Europe and never needed an “IDL”. What a joke!!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Italy must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted. For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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