Dubrovnik Airport (DBV), Dubrovnik, Croatia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Oryx at Dubrovnik Airport

Čilipi Bb
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:09:00-17:00
Sun:09:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Volkswagen Polo
8/18/24

Pros: Very supportive and great company in general!

Cons: Everything was great!
United Kingdom
Volkswagen T-Roc
7/27/24

Cons: The problem was I had entered the wrong time for pick up (by about 3 hours) and so they had cancelled the booking and given the car to someone else which screwed up the start of my holiday
United States of America (USA)
Volkswagen Polo
7/2/24

Pros: Great car! Great service!
Liechtenstein
Volkswagen Polo
5/21/24

Pros: All Fine and on time

Cons: Nothing
United States of America (USA)
Volkswagen Tiguan
10/25/23

Pros: No hassle pick-up and return. Friendly people.
Latvia
Volkswagen Golf
8/15/23

Pros: Everything was comparable fast

Cons: The seats inside were dirty.
Turkey
Volkswagen T-Roc
8/8/23

Pros: fast

Cons: I was not sure if I really needed an extra insurance...
Netherlands
Volkswagen Polo
7/19/23

Pros: No bullshit when returning the car, also the extension of the rental went super easy for fair price.

Cons: -
Sweden
Volkswagen Polo
4/4/23

Pros: Everthing

Cons: Nothing
France
VW Up
10/6/22

Pros: Just about everything

Cons: Difficult finding the Oryx office at Split airport at 6 in the morning.
Greece
VW Golf
8/13/22

Pros: Was quite helpful on the overall customer service

Cons: Sold me the full insurance, cause I didnt have a credit card (told me it was the only option), however they don't anything like that on the site. On top they overcharged me and they have not responded why this happened.
United Kingdom
VW Passat
9/4/21

Pros: Helpful nice car

Cons: Good
United Kingdom
Opel Vivaro
7/29/19

Pros: Very efficient in collection and return. Excellent condition of car. Good price. Not badgered to buy extra insurance. (Offered excess insurance but no fuss made when I said I had it).

Cons: Nothing.
Ireland
Volkswagen Golf 3d
7/25/19

Pros: I liked that there was no delay when collecting and dropping off the car

Cons: I didn't like that there was absolutely no water in the window washer of car!
United Kingdom
Opel Vivaro
7/3/19

Pros: Quick and efficient collection and drop off. Handy for the terminal.

Cons: Leaving a deposit of Euro 1,990 despite taking full insurance. Had we needed to make a claim we would have had to pay up to the maximum limit, then reclaim via Discover CarHire in the UK.
United States of America (USA)
VW Golf
10/3/18

Pros: Everything !

Cons: Nothing !
Show more

Dubrovnik Airport (DBV), Dubrovnik, Croatia

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Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office. Information on the exact fee amount is available by request.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Crossing country borders to Neum Corridor is free of charge.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

During winter season (from 15.11 until 15.04) Winter tires are included in price.

The following option(s) is(are) included for free from 15.10 to 15.03 as a special offer: Additional Driver.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 31 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  09:00 - 17:00
Sun:  09:00 - 17:00

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Tue:08:00-20:00
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PRESTIGIO Rent a Car
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Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
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GreenMotion
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Below average 6.2 / 133 reviews
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Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
  1. Car Rental
  2. Croatia
  3. Dubrovnik
  4. Dubrovnik Airport
  5. Oryx
 
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