Warsaw-Modlin Airport (WMI), Warsaw, Poland
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Driver's country of residence is United States of America (USA) and age is 30-65
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PANEK at Warsaw Modlin Airport

Generała Wiktora Thommée - Nowy Dwór Mazowiecki 1a
0048665800000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Kia Ceed
1/8/24

Cons: For the first time I was disappointed with Panek. They have put the rules in place from 01.12.23 that if you are renting not directly from them, then you have to take the additional insurance!

United Kingdom
Skoda Scala
10/15/23

Pros: Agents were efficient when picking up and dropping off the car

Cons: Car had service warning on, tyres were worn out and half way through the rental one of front tyres started to loose pressure

United Kingdom
Hyundai Tucson
10/15/23

Pros: Car was brand new, clean, the representatives were friendly and helpful.

Cons: I’ve end up with a crossover (t-roc) instead of SUV (tucson).

United Kingdom
Skoda Scala
8/7/23

Pros: Staff were friendly and patient when getting documentation together.

Cons: It is not Panek's fault but cars in Warsaw Modlin airport are about 300 mts from reception so you have to take your bags along. You can get free 10 min parking in front of terminal to drop bags off after which you can leave the car at its designated parking. This is great if you travelling with someone but not if alone.

Ireland
Skoda Kamiq
7/3/23

Pros: Check in

Cons: Fact that u are providing the car which technicy should not be on the road

United Kingdom
Kia Ceed
6/27/23

Pros: The car from Panek was nearly new only 500km on the clock. After 1km it was obvious something was terribly wrong with the vehicle, one of the wheels was not fitted correctly and the car vibrated terribly. I immediately returned the car. It took another 2 hours before the representative could get permission from management before I got a replacement. I appreciate the representative at the desk did everything he could, but he had to seek approval from 3 senior managers before finding me a new car!

Cons: The car was dangerous and not fit for driving

Italy
Kia Ceed
4/2/23

Pros: Person at the desk

Cons: Expensive insurance

Latvia
Skoda Scala
3/13/23

Pros: Early opening hours, easy to pick up, quick registration.

Cons: car is located bit away in far carpark. there were few cratches on the car

United Kingdom
Seat Ateca
11/4/22

Pros: All good. Car was good

Cons: Car had 2 dents in it but rep told us about them. Car was left with no washer fluid in it.

Latvia
Kia Ceed
10/31/22

Cons: I payed for two 3 year old child seats but got seats for 7 year old. Gass tank was not full. Approximately 10 liters were missing

United Kingdom
Seat Arona
8/2/22

Pros: Decent price, no further problems.

Cons: Spent around 1 hour at the desk, the system wasn’t working… the agent gave me and handwritten documentation, with ho details. The car had a lot of damages overall (especially on the roof), not the best to drive around. The return system was not “plug and play”… no clear informations on what to do at the airport.

Latvia
Opel Corsa
6/1/22

Cons: no special parking for cars in Modlin airport. Needed to go arround and try to find free parking. Everything was full.

United Kingdom
Opel Corsa
4/9/22

Pros: competitive prices, clean cars - often new.

United Kingdom
Opel Corsa
4/6/22

Pros: Quick and easy rent and collection.

United Kingdom
Seat Ateca
3/3/22

Pros: Easy to find

Cons: When mentioned that car is smaller then expected I was told that I need to sort it out by myself

United Kingdom
Opel Corsa
2/2/22

Pros: Everything was perfect.

Cons: Nothing.

United States of America (USA)
Mercedes Benz GLC
1/26/22

Pros: good price nice car

Cons: had a problem with the sprayer that cleans the windshield wasn't really answered normally didn't expect it after paying such a price

United Kingdom
Opel Corsa
9/5/21

Pros: Friendly and straightforward. Didn't have a problem with nothing.

Cons: The price went up from what I saw on the day of booking because of different exchange rates ? ? ?

Greece
Skoda Fabia Combi
8/3/21

Pros: Nice car, great price, friendly employees!

Cons: The key didn't work remotely. They should have fixed it before!

Ireland
Skoda Scala
7/21/21

Pros: good price. low deposit.

Cons: small fleet in modlin cant change car for bigger

United Kingdom
Skoda Fabia
10/27/20

Pros: Once the rep turned up he was very efficient and sorted everything out promptly for is including insurance which seemed a fair deal too.

Cons: The biggest downer was the fact we had to wait an hour for the car. With two little kids that were fed up of travelling and we still had a fair trip before us. No fun there. After numerous phone calls we eventually were told that the reps had a fire training which didn’t finish in time hence the delay. That was communicated by not too apologetic region manager. No gesture of goodwill offered. Rep suggested contacting the HQ for potential discount on rental in the future. Didn’t bother though.

United Kingdom
Skoda Scala
7/29/20

Cons: The lack of communication. The dismissive attitude to my booking and the fact I was delayed beyond my control.

United Kingdom
Skoda Fabia
1/2/20

Pros: good new car, possibility of reducing the deposit

Cons: none

Israel
Seat Leon
11/18/19

Pros: Nice company with excellent service! No problems with communication and car within all rental period.

Ireland
Skoda Fabia
8/30/19

Pros: Quick and professional service

Cons: N/A

United Kingdom
Skoda Fabia
8/16/19

Pros: Nothing to comment. Absolutely no positives working with these people

Cons: Liars, fraudsters and utter incompetent Muppets. Avoid at all costs

United Kingdom
Skoda Octavia Combi
8/31/18

Pros: Professional approach

United Kingdom
Seat Ibiza 5d
11/20/17

Pros: Very professional staff,good atmosphere and service was excellent.

Cons: I did have the navigation which was not working,I report that so I hope I going to get the money back

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 465.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
In no case will a refund be given for unused fuel.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  09:00 - 20:00
Sun:  closed

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Mon:00:00-02:0006:00-23:59
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Thu:09:00-22:00
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Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
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GreenMotion
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Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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Routes Car Rental
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Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
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Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
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Sun:08:00-22:00
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