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Payless at Cluj-Napoca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing
Cons: No water in wash bottle. Clock at wrong time. Ridiculous cleaning policy regarding insect and bird stains on outside of car etc etc. All designed to find an excuse to charge extra.
Pros: Stuff member was waiting with a name sign at the airport. Process was clear and fast.
Pros: Drop off
Cons: I have received a very old car, different from the one booked but same class, not properly cleaned and with no windshield washing solution. It felt like being in a poor technical condition with the service due in 2 days after the drop off.
Cons: The car was one of the most unsafe vehicles I have ever driven. The tyre pressure monitor warning lights flashed every 100km, the car felt like a vehicle from 2010 and the tyres, exterior and interior screamed rent-a-wreck. I will be avoiding DiscoverCars and Payless in the future, the car was completely unacceptable.
Cons: The car was terrible and beaten up and we'll below the value of this. The staff provided different information and were unhelpful. We spoke to others that also used the company and they also had the same experience and you only need to read thier Google reviews to see these people are rip off merchants.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. During winter season (from 01.11 until 31.03) Winter package are included in price.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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