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Payless Car Rental at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: They were so nice and provided us with a lot of info, whole process was very smooth and fast. They were ready for us and I so appreciate them
Pros: Very clear, to the point and nice communication. Fast and reliable service.
Cons: Everything was great!
Pros: Fast and professional
Cons: Fast and great
Pros: Easy shuttle from the airport to the rental center, good value compared to other rental companies.
Cons: Long wait both picking up and dropping off, about 30 minutes both times. Car was very clean, but had a burnt oil smell inside that was kind of concerning.
Pros: Fast pick up at the airport. And the trop of was really fast and easy.
Cons: As mostly the insurance question: whats included whats not. And
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, international renters must present the following documents: proof of entry/exit into/out of the country.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, proof of entry/exit into/out of the country, flight information.
A deposit will be charged if one of the following cards is used: Debit cards.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Debit cards, Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Cash, Diners, Debit cards, Discover, MasterCard credit card, VISA credit card, American Express credit card.
Additional insurance (Full Damage Waiver (FDW)) must be purchased if using the following payment method(s): Debit cards.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request. Delivery within city limits to hotels is free of charge.
Pick-up & Drop-off
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