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PRESTIGIO Rent a Car at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: An awful customer experience and will never use or recommend this service again.
Cons: Everything. They should not be in this business.
Pros: They arrived to pick me up but the vehicle was too small.
Cons: I could not gain access to them to change the model of the vehicle to a larger model to fit 6 adults nd luggae.
Pros: Great experience from start to the very end. The staff was very friendly, picked us up at the airport on time, all went smoothly at their office which is a few minutes drive from Zagreb airport, never pushed me to buy any additional insurance since I had already bought one through a third party. Simple and quick pick up and drop off. Car was nice, no complaints there. Top service. Highly recommend
Cons: -
Cons: My flight was delayed so they gave my car away and didn't offer to help me at all.
Cons: Horrible service, rude, not helpful, there was 5 of us , no shuttle, we couldn’t fit in a car. Car was not big enough for all of our luggage
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
A deposit will be charged if one of the following cards is used: Cash, Visa debit card, MasterCard debit card.
Crossing country borders is allowed to the following countries: Bosnia and Herzegovina, Kosovo, North Macedonia, Serbia, European Union.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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