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Record-go at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agility.
Cons: Nothing.
Pros: Agent helpfulness
Cons: Nothing.
Pros: The shuttle to take us from rental to airport never showed. Only excuse from record-go employees was that it’s an outside company that does the shuttles. They tried to contact the shuttle without success. We had to drag our luggage out of the parking lot, call a taxi = €40 to be able to get to airport. Almost missed our flight and it was a problem putting luggage under plane. We almost didn’t make it home for thanksgiving due to this car rental. Will never use again.
Pros: Friendly, not too much pressure to upswell car or insurance. But I speak some Italian so I probably had better service
Cons: They had the car condition as ‘without any marks or scratches’. They tried to say that small scrapes on plastic wheel covers were new damage. Fortunately I had photos of the car and small flaws at pick up. Resolved without further delay, but not impressed with this action.
Pros: The drop off was really quick.
Cons: When I picked up the vehicle, the agent tried to upsell me on insurance by insisting that the car would be broken into and/or it would break down.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU.
Otherwise, the renter must provide an International Driver Permit (IDP). All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
A deposit will be charged if one of the following cards is used: Debit cards.
A deposit for a tank of fuel is required upon collecting the vehicle.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Details are available from the rental company's reservation office.
Additional charges will be applied.
Additional drivers must be present when picking up the vehicle.
Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up. At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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