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Reliant Car Rental at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Absolutely nothing
Cons: Changed shuttle pickup, I had to call them and find that out. Tried to force me to buy their insurance. I have full coverage with a big name brand that covers me, why would I buy more insurance?
Pros: Never picked us up from airport. We waited 2 hours, trued calling them and not return call or any answer in calling. Needless to say we caught a bus from another car rental place and rented a car from someone else
Cons: I use to use discover cars but never again.
Pros: Nothing
Cons: Poor communication. Sneaky fees to pay for extra unnecessary insurance.
Pros: Nothing
Cons: The person working at the pick up desk doesn’t speak English and didn’t explain the toll administration fees properly , I was charged 379$ administrations fees to pay 16$ toll We waited almost 1 hr 15 minutes at the airport before they pick us up They were not ready with any documentation at the time of pick up and spent almost an hour at the time of pick up How can you employ someone who doesn’t speak English at the front desk I will not recommend and proactively inform all my Contacts
Cons: Everything is contradictory as far as information when making the reservation. The agents at the desk at pickup took a very long time and were not very helpful and informative when selecting options. Overall experience was bad and my party of four adults will be leaving bad reviews
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
Prepaid tolls are available for 13.00 USD per day.
If the customer declines Toll pass / E-toll device, a penalty of 25.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card. Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
For vehicles not returned in an acceptable clean condition, an additional charge of 250 USD will apply.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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