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Rentis at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Difficulty in trying to find the drop off driver at the airport. Waited for around one hour in heavy rain.
Pros: It's right next to the airport at the gas station
Cons: Nothing.
Pros: The receptionist was very friendly and calm, despite encountering issues with previous clients. The car was clean, in good condition, and reasonably priced.
Cons: The car pickup took a very long time. There were issues with previous clients, which caused delays. Additionally, the customer service representative thoroughly photographed the car before handing us the keys (something I haven't experienced elsewhere before), which also took quite a bit of time.
Pros: כשכבר הגענו אחרי שעה של חיפושים השירות היה אדיב
Cons: קשה למצוא את תחנת השירות וכשכבר מצאנו הלכנו המון ברגל ולא היה שירות הסעה
Cons: Difficult to connect as calls go to automated machine that often doesn't work properly. Their off airport office is usually closed as the only agent on duty is helping other customers with their cars - this suggest insufficient staffing levels. Parking at their location (Orlen gas station) is difficult as they have no dedicated parking spots. The overall experience used to be much better when rented last year & before, as it was life agents picking up the phone. Not recommended.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The supplier will hold the vehicle for 1 hour after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
Pick-up & Drop-off
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