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RentScape at Mulhouse Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I've never received mail with documents for changing cars. By dropping off the car there was only a cleaning lady. She told us that everything is ok and they will release our deposit till the end of the returning day-31.01.At the desk there was no employee. I still don't have my deposit released and have no answered a couple of mails from Rentscape.
Cons: We find the situation dangerous and unprofessional.
Pros: There was nothng special with this rental
Cons: 1. I was charged with extra few for winter tires - 25 euro/day, although I am sure that winter tires where included im the offer. Besides, I think that on december this shoul be a normal part of the car equipmemt so please eveynody pay.attention to this detail whike booking 3. There was a minor fault in car confition - the trafic light bulb was dead , and although rentscaoe fixed this, but it took more than an hour. As a result we left the airport after 3 p.m instead of 1 p.m and the plan ruined
Pros: The girl we spoke to upon departure was very kind and clearly provided us with all the necessary information
Cons: The Car
Cons: They charged my credit card 113.24 euros and didn't tell me why.
Pros: friendly
Cons: nothing to say. Car wasn't cleaned when we got it, but agent offered to clean it, which wasn't needed. All fine.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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