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RentSmart24 at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick to pick up and drop off. The car was good.
Cons: There was no one in the office when we got back, despite us ringing.
Pros: They were easily upgrade me a bigger car when the precise model I wanted wasn’t available. They also gave me a lift to my hotel after I dropped off the car.
Cons: The instructions for where to meet the shuttle to the rental location were unclear and we spent about 20 minutes wandering around calling RentSmart24 repeatedly to find it. When we arrived at the rental location we waited about 10 minutes for an agent to show up. I’ve now rented in Italy twice and I don’t understand why they still do everything on paper and why it takes so long (about 15 minutes) to pick up the car when you already have a reservation.
Pros: Clear, clean fast...no hassle, just clean pick up and clean drop off
Pros: The car was good value
Cons: The guy who I asked for windscreen wash who only gave me water seemed like he had all the time in the world keeping us waiting, and he even left the cap off the windscreen wash before dropping the bonnet, he seemed quite unprofessional. The guy who I checked in with was also confusing me with the insurance cover I had but their english wasn't the best so it was hard to communicate. Drop off was fine
Pros: Is very good price is awesome Service is very good
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Israel, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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