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Routes Car Rental at Aguadilla Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing over rated
Cons: Hide charges deposit it was just a terrible experience will NEVER use them EVER again and will tell all my friends not to ever use that car rental agency! Horrible!!!!!
Pros: Shuttle service:)
Cons: Didn’t know where the rental was located. There was no clear name of the company on my receipt, then I had to ask at the airport which Hertz rep told me it’s Allied car rental
Pros: The service people at allied were very nice and helpful
Cons: I was surprised when I first got to the desk that there was a sign there stating I’d have to pay their insurance if my rental fee was under $10.86/day (not sure of the cents), so I knew that must have been me because my rate was good but I didn’t see anything or receive anything in my paperwork from discover mentioning that fee . It simply stated my total payment. So I wasn’t happy about this surprise fee because I already had insurance and didn’t need to buy additional.
Pros: I was able to rent a car from them
Cons: Routes Car Rental was very difficult to get a hold of in order to find out how to get to their rental office and if they had transportation available to their office and the aforementioned tire problem.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 100 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 6 month(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), full G driver license, 2 phone numbers (1 of which is landline).
Acceptable proof of insurance must include name of the insurer, address of the insurer, policy number.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
Renters who do not purchase insurance coverages from local partner, and who have not arranged for other insurance coverage that is valid in the country of pick up, may be personally responsible to supplier and/or third-parties for damages up to the full value of the rental vehicle and/ or for all damages caused to third-parties and their property.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Discover, Visa Debit Card, MasterCard debit card, American Express Debit card.
Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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