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Royal Car Rental at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Royal took ages to get the car but the main problem was on return as mentioned aboce
Cons: Terrible
Pros: Easy to book online
Cons: I was charged more than the booking confirmation after I had paid a deposit - not at all happy!
Pros: The service and car collection and drop off were excellent. The car was brand new and spotlessly clean.
Cons: I did not get the car that I ordered. I ordered an SUV, and was given a 7 seat MPV car. I asked why I did not get an SUV and they said they didn't have any, and they were surprised my party requested a MPV (which I didn't).
Pros: Nothing
Cons: I'm not satisfied with the company that I rented car from. The car was in an awful condition. It was all scratched outside, looked very bad, and the model was different than the one I ordered... Suspension and breaks were also not in the best shape. When breaking the entire car was bumping up and down. After the rental - I had to pay 15000 MUR for a damaged rim (not sure if the entire car is worth tht) but before that the agent said "if you give me some money I will not see the damage"... absurd
Pros: Quick and efficient
Cons: Cost was higher than my original booking, but this is DiscoverCars’ issue not RoyalCars
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:MasterCard, Visa, American Express, Cash.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
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