Sicily By Car at Treviso Airport

Pros: friendliness of staff

Cons: difficult to find returns depot on satnav. Maybe it might be a good idea to have vehicles fitted with satnav with necessary locations input already

Pros: Very good

Cons: Nothing

Pros: Everything was OK

Cons: Nothing to note!

Pros: I don't recommend it, the program is automatic, sometimes you can't agree. he owes me money of 50 euros. Sycili car would not let me return the 50 euro deposit because I had a debit card and not a credit card

Cons: I don't recommend it, the program is automatic, sometimes you can't agree. he owes me money of 50 euros. Sycili car would not let me return the 50 euro deposit because I had a debit card and not a credit card

Pros: They were helpful at the desk in Treviso and also in Catania. They did all in their power to help us out.

Cons: The people at the desk first told us that we could not proceed unless we had a credit card (where debit card has never been previously an issue). The people were insisting there is nothing we could do ... and then out of the blue offered us something after 2 hours of messing with us charged us 900 euro extra to be able to pick up a car. We accepted just so we could move on but I was not impressed on how they could not help us for 2 or 3 hours then suddenly had a solution. Wasted our day.

Pros: Quick sorting things out

Cons: The car was easy to basic for nowadays. Surprised you can still order cars without certain basics.. electric windows at the back, reverse sensors, interactive packaging for connecting phone, etc. But overall did the job

Pros: Perfect service

Pros: it was quickly only the car had some bumps

Cons: the girls at the desk were not so friendly

Pros: Cooberability and quick problem solving

Cons: Couldnt they give correct car already at the beginning?

Pros: The car was in good technical condition, all systems worked well.

Cons: The car was not vacuumed, the exterior was dusty, the roof of the cabin and the back seat were stained with water. We had to wait 20 minutes when we asked to change the car or clean it and hand it over to us in a suitable condition. We also had to insist that any damage to the bodywork be marked. The staff was unhappy.

Pros: Easy desk to deal with

Cons: No issues

Pros: The staff was professional and nice.

Cons: They gave us on purpose smaller car than we booked, i think they completely ignore the car size we booked, acted nicely when I came back but I almost felt like they are doing us favor...in reality we prepaid bigger car and they tried to give us super small car

Pros: Quick check-in and pick-up at Treviso Airport. Agent Zhenya was very professional, attentive and completed all the paperwork very quickly.

Pros: Nice and fast

Pros: Honest and helpful

Pros: They didn't insist on taking out their own rental policy.

Cons: Signing the car out without seeing it first.

Cons: Price, car model, Desk pickup

Pros: Upgraded the car for free. Very friendly staff.Efficient. Car had android auto available, so glad I brought the usb cable to let me connect and use Google maps for navigation.

Cons: Car itself didn't have reversing sensors. It was a bit dusty outside, so hard to see if any damages on pickup in the dark (though all was well).

Pros: Grate service, thank you.

Pros: The car was simple to take out on hire

Cons: Nobody at the airport hire desk had to call the phone line to get someone to the hire desk, also no car choice only 1 car available and had exterior bodywork damage that had already been identified but not a 10 out of 10 on service product

Cons: Booked a Peugeot 208 or similar was provided with a smaller car and a car without air conditioning. To provide a car like this is 37 degree heat is extremely unprofessional and in my opinion disgraceful. I have booked cars through discover cars a few times now and through Sicily by car and they are extremely helpful and easy to deal with but this has really made me re think booking through this again.

Pros: The agent that helped us was excellent, great customer service. Very friendly. Highly recommended.

Cons: Nothing.

Pros: My car not available so time sorting out another automatic which was dirty. No one to hand over to, guy was busy then just ran off, handed keys into terminal. Could be dealt with better.

Cons: Car was fine

Pros: Pre-registration of all renter information. Swift damage verification & closure. Clear instructions.

Cons: I would prefer to complete all administration (incl. signatures) upfront, which is less stressful then at the reception desk.

Pros: easy to find in Airport

Cons: Noticed a fault on the dash board " immersion fault in 550mls " asked the employee about it and they said don't worry is only that the car needs more ad blue, fault was with us constantly ringing every 30mins and finally when we drove on last day it stopped in the middle of a bust highway with fast traffic and we had to push the car in a dangerous area to a safe space and ring the breakdown company ... then we had to pay for a taxi to our next destination missing an important activity planned .

Pros: Price.

Cons: I booked a "mini-SUV" Opel Crossland X, but they offered me at the desk a VW Golf, which I refused. After extensive discussions, they offered a Seat Arona, which I accepted. They brought it to me completely dirty (interior and outside), with 5/8 gas tank, as returned by the previous customer. Plus a big dent from a previous accident, on the left, lower part, between the doors. I asked to have it cleaned, they took it and returned in less than 2 min, after they briefly used a pressure washer)

Pros: correct adressing on paper of earlier damages

Cons: wriong starting info for dropping off; no possibility to indicate on-line to need wintertyres

Pros: Everything was fine.

Pros: Everything

Cons: Outside of the car wasn’t washed carefully. There were stains on the seats probably from sea water.

Pros: To clarify, the time spent picking up the car and dropping it off was very low, so that was excellent. I got an upgrade. Very good. Staff very nice, helpful and efficient. Car nice. Easy to find everything. The car drop-off point was pre-loaded on the sat nav. Very good and clever. Low deposit, relative to others, very good.

Cons: Nothing comes to mind.

Pros: The agent was friendly and helped as much as possible.

Cons: I have sent follow up queries to the support email address at Siciliy by Car and they have not replied. I am due a refund for insurance and they have not issued it.

Pros: quick and efficient

Cons: the car needed service after 200 km driving

Pros: Helpful and friendly staff, competitive prices.

Pros: svsdv

Cons: It took more than 1.5 hours to get a car... It takes them about 12-15 minutes to prepare docs for one car, only one rep was wokring in the desk. Simple math: 5 people in fornt of you and you;re doomed to wait for an hour... Obviously they know the load in advance and could plan, get more staff in etc 0 but they don't care. All the other car rental boots were empty at that time... I will never use sicily by car again. Also the car was rather dirty, AdBlue was on low , screen washer was empty...

Pros: Efficient and helpful

Cons: Didn’t get the car I booked despite it was available.

Pros: that the car was luckily big enough

Cons: wifi hired did nog work outside Italy and the representatives did not know that / the car was dirty inside (garbage) and bruised. nevertheless we almost got a fine for some minor scratches on the windows that were already present at first, so it seemed unfair.

Pros: It was one of the best services I've experienced when renting a car and I rent a car at least 5 times per year when travelling from Ireland to Slovenia/Croatia Italy.

Cons: /

Pros: Well served and car was practically brand new

Cons: No one attending at car dropoff garage

Pros: Car upgrade.

Cons: It took ages to register at the desk at Treviso airport. After registration there was nobody at the carpark to hand the keys and car, i spent about fifteen minutes looking for a Sicily By Car agent before one turned up. The car was not clean on the inside, and the baby seat was filthy. All baby seats were in a similar condition.