Sicily By Car at Cagliari Airport

Pros: We were late arriving so our original car was gone but the agent worked hard to reopen our case and get us a car. We had to choose an upgraded car but it wasn't that much more expensive for the car we received. The car was very nice

Cons: The car was rented in Sardinia with the intention of going to the beaches of Sardinia. There was no eating in the car and there must be no sand in the car upon return. We did clean the car before dropping off but it was nerve racking that we were going to be charged if there was a speck of sand in the car. Also upon drop off I got an email that said to click here for damage photo but there was no damage for the car and there was no photo when I clicked on the email. That was stressful.

Cons: I payed for a car with automatic transmission and they said me that it was not available, they said that in my reservation I haven't a full coverage insurance and tried to sell me one...

Pros: Sicily by car should stop helping discovercars.com mislead people

Cons: Sicily by car should stop helping discovercars.com mislead people

Cons: We rented a fiat 500x (class D i think). When we arrived we could only get a smaller car (class c, a class lower). I said to the the person at the desk “ but this is a class lower, a smaller car then what we payed for, so we get a bit of the money back?” He bluntly said “no, because you rented thru a external company (discovercars.com) you don’t get any money back”. So we just have to drive a smaller care for our entire vacation and pay the same amount of money…

Pros: Pleasant interaction.

Cons: Smell of cigarette in the car

Pros: Everything was great, no problems

Pros: We could fill out all the data via web page and then we spent only 5 minutes at the desk.

Cons: First we came 50 minutes too early to pick the car and the car was not ready yet.

Pros: clean car... quick drop off

Cons: very long time to wait to get a car. their system was not working well and we spent more than 2 hours near the office to leave with the car

Pros: Scammers, claimed 90€ damage for cleaning and damage we didnt do.

Pros: Scam! We pay 50€ for 3 days on the site, once at the agency the amount is 180€...... I will be sure to post a review on google sites....

Pros: Great value

Cons: Nothing

Cons: I paid for a Tiguan, I was offered a Renegade, which

Cons: We had issues with our credit card and therefore we wanted to pay the rental costs by cash but it was not allowed. The desk representative was not helpful at all.

Cons: The car was not full when i took it. It was all scratched and in bad condition. They didn’t inspect the car with me and on the contract not all the scratches was mentioned. I need to go see the agent to add those scratches before leaving.

Pros: Vehicle was in great condition, and their service was very good. Everyone spoke English well.

Pros: Nothing.

Cons: I feel I was fleeced by this company, even the amounts in the bill doesn't add up... I was charged more than the total of the items in the bill.

Pros: Nice clean car.

Cons: Time to picking up the car was long. Was about 45 minutes.

Pros: Nothing at all. Worst service by rental company.

Pros: Pros: efficient pick up and drop off. We had a small accident and their road assistance was very helpful. All staff good english speaking.

Cons: Cons: Expected car was similar like Seat Ateca (CUV/SUV) and we got Peugeot 308 SW (low ride height). Trying to reach them on the phone written on the contract was imposible. I was able to then reach them on a different number which I found on-line. Cars could be cleaner on the inside.

Pros: nothing ..

Cons: my flight was 45 minutes late due to a delay , "sicily by car" charged me an extra 43 euros penalty for being late to collet my car even though they where still open and where serving someone i had to wait a further 15 minutes for the staff to finish serving this customer and deal with me, he had an aggressive manor of speaking to me, and at the end after he gave me the car keys and would not come with me to show me where the car was to check it over for any damage it was over 200 away..

Pros: Fast and easy checkin and checkout process.

Pros: Nothing!

Cons: The customer service!

Cons: Siete dei ladri..i soldi me li lavoro

Pros: Very professional. Car was upgraded.

Cons: As all rental agencies during this particular time, car was overpriced.

Pros: Very knowledgeable and friendly staff

Cons: I was looking for a smaller, cheaper car.

Pros: lw condizioni del veicolo sono buone

Cons: lo sportello opera in orari limitati

Pros: Really proffesional service. Good price. New cars, no problem at all.

Pros: Spoke fluent English which was appreciated.

Cons: Only diesel cars available. Stood at the counter directly in front of the representative for close to 5 minutes before she began to serve us. No other customers before us so wasnt sure of the delay - we were just told to wait. Directions to find the car were poor so we walked around in the heat for a good while.

Pros: They cancel my booking, plane delay

Pros: Very professional

Cons: Nothing

Pros: friendliness and helpful personel and reasonable prices.

Cons: I've qued for about 1.5 hour to reach to an agent. It was overly crowded. It took a total of 2 hours for me to pickup the car.

Pros: Decent car

Cons: The queue to the front desk is horrendous. Definitely would never use Sicily by car again knowing how long you have to wait.

Pros: Kind and not pushy employers

Cons: Maybe too calm employers

Pros: they were great. good communication and english. very polite and efficient.

Cons: i'm not sure who is responsible for me paying double for insurance though. whether its discover car hire and sicily by car was jsut doing it's job, or if sicily by car was trying to sell me unneccary extra insurance on top of the full insurance package i had already paid for. either way whoever is responsible has turned rental insurance is a scam, but it sadly scams only the people trying to be responsible. simply unacceptable.

Pros: overall service was good

Pros: The car was not clean but the guys took care of it when we complained. So the problem was solved. We drove a 4-doors Smart automatic/gear. A great and easy car but we missed the manual so we had to find out everything ourselves - which in the end wasn't that difficult.

Cons: Nothing