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Sicily By Car in Palermo (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Good location, nice car and quick pickup and dropoff procedures!
Cons: They tried selling us their insurance despite the fact we already purchased the discovercars insurance.
Pros: Very rude staff
Cons: Nothing
Cons: We had issues with the car. Finally got through to them and they said they would get back to me. They never did. Tried to call them again at least 10 times. They didn’t pick up the phone 😳
Pros: quick drop off
Cons: The agent didnt let me check the car for damages. She just handed the key to me with the car being parked 5 minutes away. The car was dirty and the air pressure in the tyres was low. Though the fuel tank was full I had to fill up with ad blue as it was running low and I did not want to be stuck out in the middle of nowhere.
Cons: The drop off office staff at the PMO airport are so impolite. They do not have any service standard. When I went drop off the car, there was no one come to check the car. I went into office and asked if anyone can do the checking . The first car still asked me impolitely if I was there to pick up car - and I obviously had the key in my hand. they didn’t want to come out at all. Just told me to give them the key. It’s the sneaky way of this company staff! Now I do worry if they trick
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals lasting 27 to 45 days, mileage is limited to 2500 km per month. Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
To rent the following vehicle category(ies): Luxury, Premium, Special, you must provide the following document(s) at pickup: return flight ticket, flight information, local address (apartment; hotel; villa; etc.), 2 phone numbers (1 of which is landline), 2 credit cards.
A deposit will be charged if one of the following cards is used: Visa debit card, MasterCard debit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (15.11 to 15.04), Snow chains, Winter tires may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. For more information please contact the car rental provider.
It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
In order to have service out of hours, the renter must provide the following information: Phone number, Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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