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SIXT at Vienna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The attitude at the rental agency in the airport but nothing else
Cons: I am a Sixt platinum member and rented a luxury car (a Full-size Van Mercedes-Benz Vito Tourer Automatic) for six senior people to make our journey comfortable. However, during the trip, I encountered several technical issues with the car that made our journey intolerable. The front passenger seat could not be adjusted—missing a knob to change it. The mid door could not be opened from the inside, and there was a broken button. Midline chairs do not let the back passengers go out.
Pros: Очень учтивы и стараются максимально удовлетворить пожелания . very polite, I try to satisfy requests as much as possible
Cons: I returned the car and after 24 hours they send me an email that the as been scratch on the car that i did. I have taken photo and video of the car and i can see clearly that the damage was there when i pic up the car. So i have 100% proof of the damage was on the car before my rentel.
Pros: Efficient, quick and car choice available
Cons: The inside of the car was a little dirty
Pros: That they've waited for us until a very late hour out of their normal schedule.
Cons: That the car that I've ordered (or a similar one) wasn't available and for the same price I paid I got a lower level car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 1 month(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Compact, Standard, Intermediate, Minivan, Fullsize a driver license issued at least 2 years ago is required.
For vehicles in groups Luxury, Premium, SUVs, Special a driver license issued at least 3 years ago is required.
Driver licenses from non-EU countries (except Switzerland) are accepted if no visa has been entered in the passport.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Licences issued in Cameroon, China, Costa Rica, El Salvador, Kosovo, Libya, Nepal, Nicaragua, Sudan, Tanzania, Yemen, Afganistan, Indonesia, Bolivia, Tonga, Solomon Islands, Somalia, Burundi, Taiwan are not accepted.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Learner's permits are not accepted; a full driver's license is required.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Magnetic Ski Rack, Winter tires, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, Airplus, MasterCard credit card, VISA credit card, American Express credit card.
Prepaid cards is/are not accepted.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 30 days. All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
Additional charges will be applied in case the car is crossing state or region borders. Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, Gibraltar, San Marino.
crossing country borders is forbidden for certain car groups.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 15.04) Winter tires are included in price.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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