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SIXT at Copenhagen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: I was mistreated at the front desk; agent not willing to correct errors for manual records, overall very unpleasant experience
Pros: Lorena, the agent who have the car was extremely good and very pleasant. She is an asset to your company.
Cons: Car given was different from the one booked and not clean. The vehicle was very unsafe to drive. It’s wrong of Sixt to provide such cars.
Pros: Nothing
Cons: Ilea’s to expensive didn’t clarify about extra charges when booking
Pros: Fast but problems with prjce
Cons: Not happy since charged dkr 2150 and not dkr1722. £450 too much and sent email about higher price and waiting for a reply and a credit
Pros: Fairly new
Cons: No parking clock
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Luxury, Premium, Fullsize, Special a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Winter package, Mobile tablet, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, Eurocard, MasterCard credit card, VISA credit card.
For the Premium, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Maestro, Cash, Debit cards, Prepaid cards is/are not accepted.
All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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