SIXT at Cairns Airport

Pros: Geordie the agent at Sixt front desk was excellent. First class customer service. 10/10

Cons: The pick up wasn’t in international terminal. Had to walk to domestic terminal.

Pros: Easy and affordable

Cons: Still waiting for my $260 deposit to be refunded.

Pros: Very good service

Pros: Car clean and in good condition

Cons: Waited 15min at a unmanned desk with no number to call to get service

Pros: Convenient airport pickup. Vehicle provided was as booked.

Cons: Nothing.

Pros: Uncomplicated

Cons: Where do I get the final bill?

Pros: transparency, accuracy, and overall services.

Cons: to be honest, I have nothing to answer this question. they are excellent.

Pros: Efficient and fast

Cons: Nothing

Pros: Friendly and quick.

Pros: Quick and friendly.

Cons: Expected compact SUV, Corolla provided. Small boot!

Pros: Great quality service car was excellent drove really well excellent pick up really quick

Pros: It was good car and agent.

Pros: Fairly quick pick up and the staff were great.

Cons: We had to wait an additional 15 minutes because they were still cleaning the vehicle.

Pros: Really quick, very friendly

Cons: Nothing

Pros: Friendly agent

Cons: All is good

Pros: so help full

Pros: Friendly and efficient staff. Not too much time spent up selling me extra insurance

Pros: Fast and quick to response

Cons: At Cairns airport, their office outside was closed at late evening, and I was confused until I find their reception desk open inside the airport

Pros: Very efficient and capable

Pros: they friendly and patient with me

Cons: no negative

Pros: Good vehicle.

Cons: No maned office at the international terminal and no Prior advice that was the case.

Pros: The car and service were great

Cons: They overcharged me, a week later, without explaining why. No additional costs were listed, but the rental was more expensive than what was stated in the discovery rental voucher.

Pros: Very efficient service

Pros: Easy to find, collect and drop off

Pros: Great car, great price

Cons: nothing

Pros: I love Sixt as a company, professional, great range of luxury cars and friendly service.

Cons: The car could have been a little cleaner when we picked it up. Still had dirt on the wheels

Pros: Agents were ok but when I asked to upgrade the car there was very little effort put into trying to find a bigger car.

Cons: I booked an SUV and got one of the smallest SUVs I've ever been in. Luggage didn't all fit in the boot and the car had very little power until I had my foot to the floor.

Pros: The service was great! We decided to add two cat seats two days before leaving for our trip and the communication was great and the car seats were organised for us. Installed when we arrived.

Pros: We missed our connection flight and therefore were arriving at our destination after there desk was closed. They delivered our vehicle to our accommodation. They were very helpful and made our situation a lot less stressful.

Pros: The car was ready and clean

Cons: The computer problem on the day

Pros: Friendly and efficient staff and car parked near to arrivals.

Cons: Was not the staff but the car had service message coming up and oil change upon pick up.

Pros: Friendly and efficient stafff

Pros: Thankfully after a trying day flying.The car pick up was a smooth experience.

Pros: Wonderful service

Pros: Super quick pick up and drop off. Car was spotless and staff were very friendly. Will be using sixt for all future car rentals

Pros: Friendly staff

Cons: Nothing

Cons: Were not flexible with pick up time- we arrived an hr early and it was clear cars were not made ready

Pros: Great experience, no fuss!

Cons: Nothing

Pros: Very quick and efficient service

Cons: Nothing

Pros: Extremely efficient service and friendly service.

Cons: Nil

Pros: Easy pick up at airport

Pros: Friendly, helpful

Pros: Everything was great but the fuel experience

Cons: Having to fully fuel the vehicle on return but at pick up only had three quarters of a tank max.

Pros: Friendly and professional

Cons: Nothing, very happy

Pros: Man in the carpark office was very helpful

Cons: Child lock on rear door was engaged and difficult to find how to remedy without assistance.

Pros: Everything is outstanding at the SIXT

Cons: Only thing is that it's a bit expensive Around 200$ a day

Pros: Friendly staff

Pros: Friendly staff helpful

Cons: Nil

Pros: They were efficient, informative and friendly.

Cons: Service was great. No complaints.

Pros: Desk at Cairns does not open until 7.30am and our plane arrived at 6.30am. But once desk opened very happy with the service

Pros: Excellent

Cons: Professional

Cons: They supposedly “upgraded” us to a Kia Carnival - but to us that was NOT an upgrade and not the sort of car we wanted - we booked a specific car for a reason - not a mini van. They didn’t even ask - just told us - so we had to sort that out .

Pros: Great car, a dream

Cons: Easy access

Pros: Time spent on the entire process from pickup to drop off was seamless and efficient

Cons: Nothing to dislike

Pros: Great service...friendly employees 👏

Cons: Nothing..everything was great

Pros: Quick and easy with a new car

Pros: Easy, able to find the car great service

Pros: Professional and friendly

Cons: all good

Pros: Handy & efficient staff

Cons: Hated that i didnt have a physical credit card on me when i went to pick up the car and had to uber back to my hotel to grab one and bring it back

Pros: Easy to deal with

Cons: Nothing

Pros: staff was accommodating when we cut our booking down by 2 days

Cons: car smelled of cigarette smoke staff was

Pros: Very friendly, quick and easy

Pros: Very fast and efficient

Cons: Nothing

Pros: The staff at Sixt were so very helpful. I can't praise them enough. I cancelled a car hire booking with another company as I could not get to speak to the provider direct and their call centre wasn't able to help.

Pros: Beautifully presented car.

Cons: Nothing

Pros: Great service nice staff

Pros: Easy to book, cheaper insurance through 3rd party

Cons: Overall price of hire

Pros: Easy pleasant efficient

Pros: Very quick and easy

Cons: Nothing

Pros: Professional, efficient and welcoming

Cons: Not a thing, could not recommend this company more highly

Pros: Friendly and efficient

Cons: Refund not processed, I was told I will get a full refund of my $400 security bond deposit. I haven't received this yet.

Pros: Easy booking, quick and seamless pickup and return. Car was nice and clean. good value for money

Cons: Nothing

Pros: Fast and convenient

Cons: Everything was great

Pros: Simple easy process

Pros: super easy and quick service

Pros: Quick to find rental desk and obtain keys

Cons: value for money

Cons: Front desk staff was bland, could be more excited to see customers

Pros: Easy process

Cons: There should have been 2 people on the desk as such a busy time. Quite a long wait to get to pick up desk.

Pros: They were very efficient and friendly and added extra 'advice' re the car

Cons: It was 100% good. Prices were high, but they were high from all the rental firms atm - thanks to COVID no doubt

Pros: They followed strict Covid rules. Drop off was quick and meant we didn’t have to wait around.

Cons: Office needed more staff. It took a long time to process.

Pros: Great service

Cons: Paying insurance twice, spending more on insurance than the total cost of the car, rude agents

Pros: The car hire agent who rented us our car was efficient and informative. He even gave us local touring advice.

Cons: The courtesy shuttle from the airport took 30-40 minutes to arrive, and I had to call 3 times for them to arrive.

Pros: The quality of the car and agents was excellent.

Cons: Desk was hard to find and transfer to and from the rental location was confusing.