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SIXT at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Good service
Cons: Issues with accepting debit cards (they only accept credit cards) I consequently had to book an insurance with them since I had a debit card
Pros: More than 1,5 hrs waiting for the shuttle to pick up the car On return, waiting 45 mins until the shuttle was ready to drop at the airport
Cons: No value for the price spent
Pros: Efficient and helpful
Cons: Car a bit tired - didn’t go up mountain roads so well
Pros: Nice car. Excelkent front desk service
Cons: Shuttle bus waiting time more than 40 min. They need another bus ir service to speed it up
Pros: We appreciated being given another car as the first one made a disturbing noise and had already 80.000 km... The second one was almost new.
Cons: The agent insisted on the fact we took many risks by refusing to take a complementary insurance although I told him we had taken an all risk insurance with you! The contract mentions : "Loss damage Waiver with an excess of 1000 USD" !+ "Theft Protection with an excess of 1000 USD" + " Third Party Liability with an excess of 600 USD" and "20% Responsibility to third party " All these contract terms appeared to us as threats and the attitude of the agent was really disturbing.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
If the duration of your stay in Costa Rica is longer than 3 months, a driver license issued in Costa Rica is required.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, Discover, MasterCard credit card, VISA credit card.
The following payment methods are not accepted for payment: Debit cards, Prepaid cards.
All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
Cash is accepted as a form of payment. When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Pick-up & Drop-off
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