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SIXT at Luxembourg Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: They were friendly
Pros: Smooth transaction
Cons: Wasn't clear about how to start the car (depress clutch before pressing start button)
Pros: Car was in excellent condition.
Cons: Long wait time. Confusing to return before hours. Went to counter where there was a sign to go back to the garage and a certain parking spot to leave the key. Very confusing and time consuming.
Pros: Good vehicle, we actually got an ever larger vehicle (7-seater VW Sharan) than the one initially booked (5-seater BMW 2 Series Gran Tourer).
Cons: Total lack of service and absolute rigidity by not accepting to give us our vehicle due to us having no credit card - even though we handed over the same payment card as the one used to pay the deposit to Discover Car Hire. Discover Car Hire needs to make sure that the means of payment authorized on your side and your partners are consistent, leading otherwise to atrocious situations as we have encountered, as Sixt just told us to bugger off at midnight with three little boys. Speechless.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses from non-EU countries (except Switzerland) are accepted if no visa has been entered in the passport.
Driver licenses from non-EU countries (except the following: Switzerland) are accepted if, at the time of rental, the renter has been in Europe no longer than six months.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Learner's permits are not accepted; a full driver's license is required.
Only physical driver's licenses are accepted (not digital versions).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter package, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, Airplus, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Liechtenstein, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, Gibraltar, San Marino.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. crossing country borders is forbidden for certain car groups.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Diesel vehicles are available for an additional charge.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
Pick-up & Drop-off
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