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SIXT in Dubrovnik (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The customer service representative at Hotel Rixos on Oct 1st was very nice and helpful.
Cons: I rented a car for 8 hours only, which cost me $100, great deal! I then Modified our reservation the night before to add two additional hours to give us a buffer for return time, and it cost me an additional $100 for those two hours! (double the price of the original reservation!) In hind sight, I wish I wouldn’t have done this and either talked to the desk agent or just returned it an hour later to see what would’ve happened instead of committing to an extra $100 for no reason.
Cons: They didn't sendo me the dropoff documents.
Pros: The service, aside from the car drop-off, was hassle free and efficient which is what you want with car hire
Cons: I don't like dropping off keys into a dropbox without a personal handover to reassure both sides that all is in order
Pros: Professional, quick and easy to deal with! And never pushed for extra insurance (as we had read many reviews warning us it would happen) And on return of car no issues whatsoever and the deposit was paid back into our account within days.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Premium, Fullsize a driver license issued at least 2 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners, Eurocard.
All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
Visa Electron, Cash, Debit cards, Prepaid cards is/are not accepted.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
For car groups Standard, Luxury, Premium, Fullsize, Special, additional permission from the branch is needed.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Any payment already made towards the rental will not be refunded.
By law, winter tires are mandatory on all roads from 15.11 to 15.04. Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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