Downtown, Porto, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

SIXT in Porto (Downtown)

Av. da Boavista 1203 4100-130 Porto
00351 255 788 199
Pick-up instructions
The SIXT branch is located near the hotel area just 500m away from Casa da Música. Following the direction of Rotunda da Boavista, the SIXT branch is located at the right side of the street 500m before Casa da Música.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Renault Clio
6/14/24

Pros: Fast and pleasant service at reception and delivery, easy to find the agency

Cons: Not the vehicle I ordered, the fuel and tax policy on it is not what is in the agreement, there was no other replacement vehicle according to what I ordered on your website.
India
Nissan Qashqai
5/28/24

Pros: The efficiency and the customer service is the best
United Kingdom
Renault Megane Aut.
3/25/24

Pros: people were great.

Cons: nothing
United States of America (USA)
Dacia Jogger
2/5/24

Pros: The front desk in Porto.

Cons: Absolutely a rip off. Too many sneaky up charges and terrible customer care.
Israel
Nissan Qashqai Aut.
1/7/24

Pros: Very efficient service with great car
Malaysia
Renault Clio Aut.
12/1/23

Pros: The agent did extra miles to ensure we're good and answered all our ridiculous questions patiently

Cons: Location a bit hard to find but overall all good
United States of America (USA)
Renault Megane Aut.
11/27/23

Pros: The rental agent told me the insurance coverage I bought from you was worthless. He made me buy additional coverage so I would not have any problems with the rental or anything that may happen to it. I was scared into buying additional coverage. I

Cons: The car was such of a basic model that it did not even have a backup camera. The person who gave us the car was not familiar with changing the settings at all!
United States of America (USA)
Nissan Qashqai Aut.
10/24/23

Pros: They are thief, they charged me for extra insurance I did not buy. I paid in advance and the charges end up more the double

Cons: Their service agents put extra charges for insurance on the paper which I did NOT purchase
Israel
Nissan Qashqai Aut.
10/23/23

Pros: good cars

Cons: highly expensive, not flexible, double charges, inconsiderate
Israel
Renault Captur
10/18/23

Pros: Service is really good. Car cleanliness.

Cons: Ordered Renault Capture (or similar), got Dacia Duster - I know it's a same class, but much less comfort...
United States of America (USA)
Nissan Qashqai
10/15/23

Cons: Dropping the car off at the Lisbon city center location was chaotic. There wasn’t enough space in the garage and there was no place to park. I blocked traffic on the street for ten+ minutes. The waiting Lisboners were not happy with me.
United States of America (USA)
Renault Megane Aut.
10/14/23

Pros: The staff were so efficient and helpful!
Canada
Nissan Qashqai
9/22/23

Cons: Car wasn’t ready for us at pickup, waited for an hour. Up selling features on to the bill without explaining changes well.
Denmark
Ford Puma Aut.
9/15/23

Pros: A lot of hidden charge which doesn’t make sense!
United States of America (USA)
Volvo XC90
6/24/23

Pros: Easy, nice car. Reliable. Good service.

Cons: Would have liked a thorough review and acknowledgement the car was in perfect condition when they picked it up.
Canada
BMW 1-series
6/15/23

Pros: Pleasant and efficient staff. Well maintained car.

Cons: Nothing.
Canada
Renault Captur
5/30/23

Pros: They were very efficient and pickup and drop off were fantastic. Valadas in Porto at pickup was amazing and Alex and Mario in Albufeira at drop off were fantastic. I feel they went over and above to help us.

Cons: Alex did send me a email which included the google maps of where they were but the email should include in writing the drop off location is below a hotel which you cannot see from the road. Little nooks and road ways in Portugal nothing like what we would have in Canada. We had a hard time finding the place as my GPS took us to the right spot but we couldn't see it so we drove around trying to find it and had to ask people and finally found it. A hidden road below the hotel.
Canada
Ford Focus
5/25/23

Cons: Poorish description of GPS system and the symbols used on the driver’s dashboard
Canada
Renault Captur
5/21/23

Pros: Sixt was horrible to deal with. At pick up, agent gave inaccurate and wrong information that ended costing additional costs. The agent, on 3 request, affirmed the credit card is not charged for potential incidental costs but rather only reserved if needed. My credit card was actually charged, leading to currency conversion costs and credit card fees.

Cons: Nothing
United States of America (USA)
Renault Clio
5/13/23

Pros: The briefing when picking up the car and the “easy pass” device for the tolls. Very good. Wish Hertz had that.

Cons: We liked it all.
Poland
Fiat 500
5/7/23

Pros: It was well organized. The friendly atmosphere from the management team.

Cons: I'm not sure that's related to SIXT company, but I've found out that there's a different insurance policy I get in the SIXT office in Porto in comparison with Discovercars vaucher
Australia
Nissan Qashqai Aut.
4/15/23

Pros: Great service, friendly and helpful
Canada
Renault Captur
4/2/23

Pros: Good car clean and new
France
Renault Kadjar
3/2/23

Pros: Sense of the service.

Cons: Car rating and choice.
United States of America (USA)
Renault Clio Aut.
1/24/23

Pros: Diana in Porto, Portugal was amazing. We had the best experience renting a car with Sixt in Portugal compared to the service provided and car cleanliness with another company when we returned to the USA
Israel
Renault Clio
12/31/22

Pros: They are very polite and smiling and serve me very well. I have got from them a great filling.

Cons: No, nothing. It was perfect
United States of America (USA)
Renault Kadjar
10/28/22

Pros: Way more expensive then any car I’ve rented before
United States of America (USA)
Renault Clio Aut.
10/19/22

Pros: Support was provided from the time the car reservation was confirmed until drop off. Very helpful, especially when traveling in a foreign country.

Cons: The car pick up took 1.5 hours! Also the reservation stated the counter was closed and we would be meeting an agent for pick up. Not true, counter was open...so all the anxiety of meeting someone at pick up time was for naught.
Canada
Renault Captur
10/10/22

Pros: So efficient and friendly and professional. As good as any of my many rental experiences.

Cons: See above
United States of America (USA)
MB A-class
10/8/22

Pros: Fantastic process the whole way. Quick and easy checkin. Even faster return of car.
United States of America (USA)
Renault Captur
10/1/22

Pros: Rep explained several things including the toll device use and did not pressure to purchase additional services.

Cons: Discover Cars indicated that the Sixit office would not be open for pick up and that there would be a "meet and greet " to get the car. Turns out that the Sixit office was open. This was confusing but worked out well.
Poland
Renault Clio Bi-Fuel
9/20/22

Pros: Everything was ok
Canada
Renault Clio
9/13/22

Pros: The lady at the pick-up was very efficient and she was knowledgable.The gentlemen at drop off was fast and efficient. Very good employees
United Kingdom
Renault Clio
8/22/22

Cons: Would be good to have the Sat nav language changed to help for quick use
Mexico
Renault Kadjar
7/14/22

Pros: Options and desk people

Cons: There are always extras
Canada
Renault Megane
5/28/22

Pros: Friendly and efficient
United Kingdom
Mercedes-Benz C-Class Wagon
5/28/22

Pros: Friendly and helpful

Cons: None to call out
Portugal
MB A-class
6/8/20

Pros: The sympathy and the good attitude of front desk and garage personnel

Cons: That I had to wait for the car to be washed
Greece
Renault Clio
10/27/19

Pros: all rules are clear

Cons: none
Romania
Renault Capture
6/24/19

Pros: -

Cons: I just told you upper
Canada
Renault Megane Sports Tourer
6/6/18

Cons: As I said, there is no breakdown of the extra charges, ie tolls. Can you please send that
France
MB A-class
5/31/18

Pros: Great value for money.

Cons: Nothing special. It was good.
Portugal
VW Tiguan
6/14/17

Pros: the car was in excellent condition.

Cons: We were not advised prior regarding the Prepayment charge of 99.95 euros and then we were charged 2x on 2 different credit cards for the same amount
Show more

Downtown, Porto, Portugal

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1450.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax, Surcharges.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from non-EU countries (except Switzerland) are accepted if no visa has been entered in the passport.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:00 - 19:00
Tue:  08:00 - 19:00
Wed:  08:00 - 19:00
Thu:  08:00 - 19:00
Fri:  08:00 - 19:00
Sat:  08:00 - 19:00
Sun:  08:00 - 19:00

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  1. Car Rental
  2. Portugal
  3. Porto
  4. Downtown
  5. SIXT
 
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