Downtown, Auckland, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+
Trustpilot

Snap in Auckland (Downtown)

60-64 The Strand, Parnell, Auckland
0064 0 800 288 699 / 0064 92 752 438
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-17:30
Tue:
08:00-17:30
Wed:
08:00-17:30
Thu:
08:00-17:30
Fri:
08:00-17:30
Sat:
08:00-17:30
Sun:
08:00-17:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Philippines
Toyota Hiace
11/17/24

Pros: The car was clean, well-maintained, and exactly as described. It drove perfectly and made my trip so much easier.
New Zealand
Toyota Corolla
4/15/24

Pros: Good car for reasonable cost. Great friendly service on pick up and drop-off. Very quick and easy pick-up and drop-off.
United States of America (USA)
Toyota Corolla
3/13/24

Pros: Mediocre company

Cons: No refund for early return
Canada
Skoda Fabia
3/2/24

Pros: Great young man at service desk!
Canada
Toyota Vitz
2/28/24

Pros: Nice car. Easy check I process. Reasonable rental cost.

Cons: Company attempting to charge me a ridiculously excessive fee for the repair of a single flat tire. 1700$ CAD charge when local Auckland shops quote under 100$ for the service.
Australia
Skoda Kamiq
2/28/24

Pros: New car, efficient pickup and drop off

Cons: Whilst navigation system was explained we had difficulty with other electronic systems and never did manage to find out how lights worked
New Zealand
Suzuki Swift
2/7/24

Pros: Car is new and clean. No need to queue up for a long time to pick up the car. Staff was honest to tell us about the minor scratch situation upon return (we did not notice at pick-up).

Cons: 1/ Staff should have reminded us about the minor scratch situation upon pick-up so we don't have to worry about it after discovering before return. 2/ The car does not provide alerting sound nor image at the display screen for the driver, it is a bit hard for new drivers when reversing.
New Zealand
Suzuki Swift
1/15/24

Pros: Efficient and fast

Cons: Everything was good.
United States of America (USA)
Toyota Corolla
1/15/24

Pros: everything

Cons: Nothing
Germany
Toyota Corolla
12/10/23

Pros: alles okay

Cons: nichts
United States of America (USA)
Toyota Corolla
12/4/23

Pros: See previous comments.

Cons: All good.
Australia
Toyota Yaris
7/30/23

Pros: Friendly and efficient

Cons: No complaints
United Kingdom
Toyota Vitz
7/7/23

Pros: Great people, service level was excellent and the whole process was simple and quick.

Cons: Nothing
Ireland
Toyota Corolla
5/1/23

Pros: Great service at drop off Queenstown. Staff very considerate.

Cons: Collection staff in Auckland Parnell could be nicer.
South Korea
Toyota Yaris
4/5/23

Pros: You can rent a nice car at a low price and the staff are really nice

Cons: No
Latvia
Suzuki Swift
4/2/23

Pros: Easy to receive and deliver the car!!!

Cons: Everything was great!
New Zealand
Toyota Yaris
4/1/23

Pros: Quick & easy, friendly staff

Cons: Na
Ireland
Toyota Corolla
3/27/23

Pros: Efficient, new car, transparent photo record of car condition e mailed.
Australia
Toyota Corolla
3/19/23

Pros: The girl at end was fabulous and the one in the phone. She was excellent, friendly, efficient and would use again bc of her

Cons: The guy at beginning didn’t have car request needed washing so had to wait and just seemed rude and disinterested on pick up. Also had to wait while he helped someone else after me . If my car was ready he wouldn’t have to do this
United Kingdom
Toyota Corolla
3/12/23

Pros: All fine.

Cons: Long wait in reception on pickup. No maps on car display system.
New Zealand
Toyota Corolla
3/9/23

Pros: All friendly and fast
Australia
Toyota Yaris
1/12/23

Pros: Friendly staff, easy pick up and drop off. Car was in immaculate condition.

Cons: Nothing
United States of America (USA)
Toyota Aqua
12/3/22

Pros: Rental agents were very friendly and thorough with noting any previous scratches on the car so I felt confident I wouldn't get charged for any damage that was there already.

Cons: Nothing, everything was great.
New Zealand
Toyota Corolla
11/19/22

Pros: friendly and efficient
Australia
Toyota Yaris
10/19/22

Pros: Efficient process, friendly staff

Cons: Discovery cars could have been clearer about the required bond on pick-up.
New Zealand
Toyota Corolla
10/13/22

Pros: I didn't like the service.

Cons: I didn't get the car that I booked... and the staff were somewhat dismissive about it... essentially saying that's all we have...blaming "Discover Cars" and you can go elsewhere if you want...
New Zealand
Toyota Corolla
8/31/22

Pros: The customer service from the pick up rep & drop off rep was excellent. Cheerful & friendly.

Cons: Absolutely nothing!
New Caledonia
Toyota Yaris
8/23/22

Pros: Quick service and clear explanations

Cons: Location of office a bit far from City centre
Australia
Toyota Vitz
8/1/22

Pros: Employee was very efficient and courteous
Australia
Toyota Yaris
7/7/22

Pros: The Snap Rentals where efficient and not time was waste at either pick up or drop off

Cons: Nothing
Australia
Toyota Yaris
6/8/22

Pros: The service was fantastic at both the Auckland airport depot and the downtown Auckland depots - staff very friendly and super helpful

Cons: Very efficient- service was fantastic
Australia
Toyota Yaris
4/25/22

Pros: The representative was very friendly and efficient.

Cons: Not proactive in helping me cancel my insurance with Discover Cars so that I could avoid the surprise $2000 holding fee. I needed to contact DC to do this and was very stressed about the whole situation. No sympathy or help offered.
Israel
Toyota Vitz
4/17/22

Pros: see above

Cons: Should have told me how you open the fuel cover
New Zealand
Toyota Vitz
9/29/21

Pros: Unhelpful in a lockdown situation
Australia
Toyota Corolla
5/13/21

Pros: convenient location affordable price

Cons: parnell location not signposted on street, confusing to find took a while to be served. car was dirty car was older than advertised
New Zealand
Toyota Corolla
4/20/21

Cons: Car not in good condition and the driver side headlight is not working , inside the car is dirty
New Zealand
Toyota Vitz
3/29/21

Pros: They looked after me well
New Zealand
Toyota Corolla
3/24/21

Pros: Didn’t like any part of it, showed up to the rental company expecting my rental only to be told there were no rental vehicles available, no notice was given and no refund of vehicle was given, would not recommend any of my clients to go with this third world service..... very very angry and disappointed. Never again discover cars only due to the people at snap cars that helped me out to get another vehicle as discover cars is only a third party that has no idea on how to manage bookings

Cons: Didn’t like any part of it, showed up to the rental company expecting my rental only to be told there were no rental vehicles available, no notice was given and no refund of vehicle was given, would not recommend any of my clients to go with this third world service..... very very angry and disappointed. Never again discover cars, it was only due to the people at snap cars that helped me out to get another vehicle as discover cars is only a third party that has no idea on how to manage bookings
New Zealand
Toyota Vitz
2/25/21

Pros: Happy and positive rental agent

Cons: Nothing
New Zealand
Toyota Vitz
2/17/21

Pros: The car worked.

Cons: Car had significant body damage, gas tank was only half full, they took a $2,000 bond and insisted it would take THREE weeks to return it to me.
New Zealand
Toyota Vitz
2/12/21

Cons: Very dishonest
New Zealand
Toyota Yaris
1/9/21

Pros: Quick, friendly
United States of America (USA)
Toyota Vitz
1/5/21

Pros: Customer service agents were great!
New Zealand
Toyota Vitz
7/21/20

Pros: The lovely guy John on pick up totally awesome and excellent service. Not the disgusting attitude is the field. How dear she speak to me like that.

Cons: Do I need to say more. Rudely spoken to, she walked away from me and had the audacity to raise her voice
New Zealand
Toyota Vitz
5/22/20

Pros: They were friendly and efficient

Cons: Ths fuel gauge wasnt accurate and i had to fill the car at two separate service stations - it still didn't show full
Canada
Toyota Yaris
3/4/20

Cons: Didnt have GPS at rental place. Had to go to airport location to get one... delayed my day.
Show more

Most popular car rental deals

Downtown
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Snap
$85.99 per day
Downtown
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Snap
$85.99 per day
Downtown
Compact
Toyota Vitz or similar
Toyota Vitz
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Snap
$118.31 per day
Downtown
Compact
Toyota Vitz or similar
Toyota Vitz
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Snap
$118.31 per day
The above prices are only approximate and were last updated at 7:59 AM on 2/21/25. Prices may vary based on the booking dates, length of rental, and car class.

Downtown, Auckland, New Zealand

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1100.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Premium Location fee, Free modifications, State Tax.
Rate excludes
An administrative charge of 2 % will apply for payments made using the following card(s) MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
In addition to documents mentioned previously, the customer will need the following: valid driver license, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
It is possible to pay and leave the deposit only with the following payment methods: American Express, MasterCard credit card, VISA credit card.
An administrative charge of 2 % will apply for payments made using the following credit card(s): MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.

Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is allowed.
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  
08:00 - 17:30
Tue:  
08:00 - 17:30
Wed:  
08:00 - 17:30
Thu:  
08:00 - 17:30
Fri:  
08:00 - 17:30
Sat:  
08:00 - 17:30
Sun:  
08:00 - 17:30

Top Suppliers in Auckland (Downtown)

Go Rentals
Go Rentals
Very good 8.9 / 40 reviews
+6495257321 / +6499741598
165 Beach Road, Auckland Central, Auckland 1010
$111 - $157
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Ezi Car Rental
Ezi Car Rental
Very good 8.7 / 23 reviews
+640800545000 / +6492544397
167 Beach Road, Auckland CBD
$74 - $159
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
SIXT
SIXT
Very good 8.6 / 11 reviews
+649894665
120 Great North Road, 1021
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Mode Car Rentals
Mode Car Rentals
Very good 8.5 / 197 reviews
+64093733925
26 Te Taou Crescent Auckland CBD,Auckland 1010
$148 - $175
Working hours
Mon:
08:30-17:30
Tue:
08:30-17:30
Wed:
08:30-17:30
Thu:
08:30-17:30
Fri:
08:30-17:30
Sat:
08:30-17:30
Sun:
08:30-17:30
Thrifty
Thrifty
Very good 8.4 / 4 reviews
+640800737070
154 Victoria St West
$136 - $151
Working hours
Mon:
07:30-17:30
Tue:
07:30-17:30
Wed:
07:30-17:30
Thu:
07:30-17:30
Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
Keddy
Keddy
Very good 8.3 / 14 reviews
+64093795080
73 Shortland Street, Auckland CBD, Auckland 1010
$97 - $183
Working hours
Mon:
08:00-16:00
Tue:
08:00-16:00
Wed:
08:00-16:00
Thu:
08:00-16:00
Fri:
08:00-16:00
Sat:
08:00-12:00
Sun:
08:00-12:00
Budget
Budget
Very good 8.3 / 4 reviews
099762270
206 Victoria Street West
$118 - $126
Working hours
Mon:
07:30-17:00
Tue:
07:30-17:00
Wed:
07:30-17:00
Thu:
07:30-17:00
Fri:
07:30-17:00
Sat:
08:00-16:30
Sun:
08:00-16:30
Ace Rental Cars
Ace Rental Cars
Very good 8.3 / 2 reviews
0800502277
154 Victoria Street West, Auckland Cbd
$26 - $81
Working hours
Mon:
07:30-17:30
Tue:
07:30-17:30
Wed:
07:30-17:30
Thu:
07:30-17:30
Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
Dollar
Dollar
Very good 8.3 / 2 reviews
+640800243789
154 Victoria St West, Auckland
$163 - $176
Working hours
Mon:
07:30-17:30
Tue:
07:30-17:30
Wed:
07:30-17:30
Thu:
07:30-17:30
Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
Hertz
Hertz
Very good 8.2
+64093676350
152-154 Victoria Street West, Auckland CBD, Auckland 1010
Working hours
Mon:
07:30-17:30
Tue:
07:30-17:30
Wed:
07:30-17:30
Thu:
07:30-17:30
Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
Bargain Rental Cars
Bargain Rental Cars
Very good 8.1 / 79 reviews
+640800566701
271 Great North Road, Grey Lynn, Auckland 1021
$136
Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
08:00-18:00
Europcar
Europcar
Very good 8.1 / 33 reviews
+64093795080
73 SHORTLAND STREET Auckland CBD, Auckland 1010, New Zealand
$76 - $206
Working hours
Mon:
08:00-16:00
Tue:
08:00-16:00
Wed:
08:00-16:00
Thu:
08:00-16:00
Fri:
08:00-16:00
Sat:
08:00-12:00
Sun:
08:00-12:00
Speedy Rentals
Speedy Rentals
Very good 8.1 / 6 reviews
0211467968
21 Minnie Street Eden Terrace Auckland
$111 - $309
Working hours
Mon:
09:00-17:00
Tue:
09:00-17:00
Wed:
09:00-17:00
Thu:
09:00-17:00
Fri:
09:00-17:00
Sat:
10:00-16:00
Sun:
10:00-16:00
EV Hire
EV Hire
Very good 8.1
+6492171001
44 The Strand, Parnell
Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
08:00-18:00
Enterprise
Enterprise
Very good 8 / 5 reviews
98703330
165 Beach Road
$105 - $159
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Avis
Avis
Average 7.9
6493792650
206 Victoria Street West
Working hours
Mon:
07:30-17:00
Tue:
07:30-17:00
Wed:
07:30-17:00
Thu:
07:30-17:00
Fri:
07:30-17:00
Sat:
08:00-16:30
Sun:
08:00-16:30
Routes Car Rental
Routes Car Rental
Average 7.9
+64093795080
73 Shortland Street, 1010 Auckland
$78 - $172
Working hours
Mon:
08:00-14:00
Tue:
08:00-14:00
Wed:
08:00-14:00
Thu:
08:00-14:00
Fri:
08:00-14:00
Sat:
08:00-12:00
Sun:
08:00-12:00
Firefly
Firefly
Average 7.7
093676350
154 Victoria St West
Working hours
Mon:
07:30-17:30
Tue:
07:30-17:30
Wed:
07:30-17:30
Thu:
07:30-17:30
Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
U-Save
U-Save
Average 7.6 / 24 reviews
+6492569430 / +64093685724
60 The Strand, Parnell, Auckland 1010
$45
Working hours
Mon:
08:00-17:30
Tue:
08:00-17:30
Wed:
08:00-17:30
Thu:
08:00-17:30
Fri:
08:00-17:30
Sat:
08:00-17:30
Sun:
08:00-17:30
Surprice
Surprice
Average 7.6
+6498694665
Unit 1J 128-136 St Georges Bay Rd
Working hours
Mon:
07:00-18:00
Tue:
07:00-18:00
Wed:
07:00-18:00
Thu:
07:00-18:00
Fri:
07:00-18:00
Sat:
07:00-18:00
Sun:
07:00-18:00
Flexways
Flexways
Average 7.3 / 2 reviews
+5491152599877 / +541152630917
5 Airpark Drive, Māngere, Auckland 1024, New Zealand
$123 - $129
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Autounion
Autounion
Average 7
+6499490944 / 080022776468
181 Montgomerie road mangere Auckland , New Zealand.
Working hours
Mon:
07:00-19:00
Tue:
07:00-19:00
Wed:
07:00-19:00
Thu:
07:00-19:00
Fri:
07:00-19:00
Sat:
07:00-19:00
Sun:
07:00-19:00
NUCarrentals
NUCarrentals
Below average 6.5 / 7 reviews
0800735825 / +6493033912
27 New North Rd
Working hours
Mon:
09:00-17:00
Tue:
09:00-17:00
Wed:
09:00-17:00
Thu:
09:00-17:00
Fri:
09:00-17:00
Sat:
09:00-17:00
Sun:
09:00-17:00
  1. Car Rental
  2. New Zealand
  3. Auckland
  4. Downtown
  5. Snap
 
Please wait...
Log in or create an account
Get access to all your bookings in one place
Continue with email
By selecting "Agree and continue", you agree to DiscoverCars.com's
and
What's your email?
Please check your email
Please check your email
We've sent an email with a verification link to {email}
Click on the link in the email to log in.
Please select a pick-up location and dates