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Snap at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick and easy pick up. Staff were very friendly and helpful at both pick up and drop off.
Cons: Slow drop off at Christchurch - had to wait a long time for two couples picking up their cars while all we wanted to do was drop off the car.
Pros: Agent was honest about a pre-existing condition (dent) of the car. I was so nervous when I picked up the car ( coming from the US, we drive on other side of the road) I forgot to examine the car prior to leaving the lot. When I finally saw it, honestly didn’t know if the dent occurred with me or previously. The agent pulled up photos of the car and the dents were there prior to me taking the car. I was majorly relieved. I thanked him very much!
Pros: Easy process
Cons: I booked through discover cars and bought the full insurance. I also had to buy the full insurance from snap because I didn’t want the hold on my credit card due to my country limiting USD. I wish this information was available before I booked, that I would need to buy the full insurance insurance from snap in order to avoid the hold on my credit card. However it was great.
Pros: Friendly staff
Cons: the car we rented did not have a USB port.
Pros: Everything was god apart for the car was a bit small for our group and our luggage
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
In addition to documents mentioned previously, the customer will need the following: valid driver license, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
An administrative charge of 2 % will apply for payments made using the following credit card(s): MasterCard credit card, VISA credit card.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.
Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to cross country borders.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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