Stride Rent a Car at Miami Airport

Pros: Very good rental service. This was my first time renting with this company, and they really exceeded my expectations. Customer service is reliable and friendly, car was clean, well maintained and good value for money

Cons: It was a scam. Not sure if it was because of discovery cars or one switch.

Pros: they will cancel at last minute even though you called and informed your exact pickup time 72 hours ago. I was in line for 90 minutes even though there is no car no one informed us

Cons: i don’t like anything

Pros: Nothing

Cons: Awful employees, terrible location, poor rental service

Pros: Everyone was friendly, courteous and efficient.

Pros: Everything was amazing, from start to finish! Fantastic customer service and great vehicle

Pros: It was a fantastic experience, the car was ready in minutes, clean and drove perfectly. The employees were friendly and reliable

Pros: Process was simple, reliable and fast. Price is super low, and the quality of the cars is fantastic

Cons: 40 min waiting for shuttle, then 30 min waiting in line at regal counter!

Pros: Pick up process was smooth. Bring with you all the required lnfo about your insurance

Pros: The People at front desk

Cons: Very expensive

Cons: Ripoff: after 2 hours in the queue at 1:00 am, they tried to rip us off in all ways they could. They tried to make us pay for expensive insurance we had already booked one online. They wouldn’t accept the insurance, I had. They tried to make us pay for a price twice as much as the price online. They tried to ignore the deposit I had already paid and tried to charge us again. They also tried to rip us off with an agreement to pay a massive amount for tolls fees (tolls are cheap but they charge

Cons: Spent over 3 hours to pick up a car. That’s insane. Unexpected extra charges for the car insurance, which doubled the rent price.

Pros: clean car

Cons: they lie about price, next time i will choose other company.

Pros: Easy, dynamic and practical

Pros: Excellent treatment, the person who attended us did an outstanding job, we were delighted!

Pros: Nothing, it was terrible

Cons: Very rude and unhelpful

Pros: Very attentive and friendly staff. Easy and fast procedure. Great variety of vehicles with competent prices.

Pros: My representative was super nice but it took 2 hrs to pick up the car.

Cons: The giving away of my reservation Charging me late fees and picking up fees after hours.

Pros: An easy and efficient way to compare all car rental offers

Pros: I have made a reservation without any inconvenience, the price seems reasonable

Pros: great service

Pros: The information is very fast and clear, it is the third time that I book with you, 100% recommended.

Pros: Price totally different from what I’ve booked previously. So much time waiting for the car.

Pros: Nothing.

Cons: Fly by night cheapo operation. Looking to screw you in any way possible.

Cons: I need to request my deposit back on my credit card but there is no phone # available

Cons: desconocen eltrato relizado con Discovercars

Pros: no car was available to pick up

Cons: no car was available to pick up.

Cons: Reserved a car. Followed instructions to the shuttle at Miami airport. Waited an hour no shuttle. Called the rental desk, no answer and no way to leave message. Went to Enterprise car rental.

Pros: I had already sent an e mail with the situation i live last 29/8 at the car rental office.

Cons: They try to add an insurance rate to de original price, no way. There’s a lot of customers claim for the same reason.

Pros: Nothing, they’re scammers who took my money.

Cons: Being bait and switched when I get to the rental place. They don’t tell you they want a $1000+ deposit and that you have to have a credit card until you show up.

Pros: nothing

Cons: Service and experience were terrible

Pros: I really like the staffs that was working there.

Cons: the car provided wasn't that good and the price was way too high.

Pros: Service was poor

Cons: Hidden charges. No drop of to the airport terminal.

Pros: This was an absolute scam & should be investigated; there is absolutely nothing good about them.

Cons: This was an absolute scam; the car smelled with stains on all of the seats, and they required people to provide proof of full coverage auto insurance or they charged you an extra $25/day. The line went incredibly slow because no one knew about the extra insurance charge, and it was in a makeshift plastic-wrapped plywood building. This company is a tourist trap that just scams people with low rates then charges them hidden fees once they have no choice but to continue.

Pros: Definitivamente no volveré a alquilar u coche con ellos.

Cons: Todo

Pros: Nothing

Cons: The hidden cost!!!!

Pros: Nothing, one switch is not a rental company, just a booking company, you provided absolutely nothing, so I have nothing to praise

Cons: There was nothing to like

Pros: Everything smooth

Cons: Everything verygood

Pros: Great value for money, easy to use service, very helpful desk staff

Cons: Didn’t get the size of car we ordered

Pros: Nothing! They tried to charge me a $2500 deposit on a rental that started out at $233 and ended up being $516. Included in the $516 was a $44 charge for tolls. 5 days later I receive an invoice for $19 for toll charges. I should have just put my own surpass account on the car and see what happened. Silly Me! I will be going with the large more popular car company cause One Switch aint it.

Cons: Excessive amount of “hold” on the car … 2.500 dollars for a full covered car by the insurance they sell ! I find it an abuse !

Pros: The car was clean.

Cons: Car was running rough on pick up. poor idle

Pros: Everything

Cons: They were kind and helpfull

Pros: Never going back. They supercharged me

Cons: Never going back. They supercharged me

Pros: Was not pleased

Cons: unexpected charges. Don't accept AmEx. Laborious check in procedures involving calls to our auto insurance and need to send info to the agent.,

Pros: didnt like anything

Cons: they are scam artist they put bogus charges even when I told them I had insurance and added fees like e toll the agent harassed me without giving me time full to read what I was signing up for ? the disclosure was long enough to take a few minutes to read I was better off renting a car enterprise for a less cost

Pros: No me ha gustado nada en absoluto. Como es habitual debí dejar una garantía de U$S 500 y entre las cuestiones por las cuales podían quedarse con el dinero era que entregara el auto sucio ( lo hice lavar integramente antes de entregarlo) y además llené el tanque como corresponde. Filmé el auto al recibirlo y al entregarlo, dada la intimidación del trato de los señores a cargo del mostrador.

Cons: No me gustó nada de nada, o único amable fue la chica encargada de la entrega y el muchacho que lo recibió al finalizar el período de renta, que fue muy correcto.

Pros: The car was almost a new car with few miles and ran great.

Cons: The only problem we found was the request of the Declaration page from our insurance, which took a while to be sent from them.

Pros: Fast drop Off

Cons: Long delay in pick up of car Special credit card and insurance requirements, large security deposit held until return.

Pros: Scary, sketchy place. Had lots of "add ons." I left and got a car are a real rental place at the airport.

Cons: Not transparent about fees- car rental with fees was double the original quote.

Pros: Nothing

Cons: Try give a lot of expenses before rent

Pros: A joke

Cons: No friendly employee at all. we were annoying to her didn't informed us properly with insurance. Also Hidden cost when you are asked to pay 14.95 a day for toll. Why not sharing this information while booking on the website. The unhappy employee told us to take the unlimited version as it was the best option for us. But it is totally untrue. you would have to drive day and night on a toll section to make it true which will never happen to anyone. etc.

Pros: This was my worst experience in a rental car company.

Cons: All.

Pros: Not. Useless car rental

Cons: It was a bad service

Pros: El año y kilometraje del auto bueno

Cons: demoran mucho en la entrega, y después 60 minutos que lo recogí se encendió una luz en el tablero (presión de llantas) esporádicamente durante todos los días de alquiler pero la presión de las 4 ruedas era correcta. me genero incertidumbre

Pros: Se quedaron con mi dinero

Cons: Se quedaron con mi dinero

Cons: Too long of line and more expensive toll coverage than others. Had to pay overpriced rate of $128 for a flat tire.

Pros: Good car, poor service. Be more transparent. It’s unacceptable that I was told it would cost one price, and the actual amount at check in is doubled. Feels like you’re being scammed.

Cons: They charged me extra for insurance that I already had. This is different than any other car rental location. Also they overcharged me for a baby seat. They said it was thirty bucks and charged me 60.

Pros: not too much

Cons: you quoted a price which tripled once I arrived. and your agent laughed and said that she knew that what you said the price they confirmed in web had nothing to do with the price that it is now...so take it or leave it.

Pros: The Agent was friendly

Cons: the car was reviewed and evaluated without me bring present

Cons: Tried to take advantage of me for not knowing by encouraging me to purchase coverage for the toll roads which is yoyallyunneeded. Just a scam for them to make money.

Cons: It was not well explained that it is outside the airport and that it is reached by shuttle. We walked with my husband through dangerous streets without a pedestrian path, with a child and a baby. In the reservation I requested a child seat, in the invoice they charged me for it and when I removed the car they told me that they did not have any left. My husband had to travel in the back of the car with the baby up to Naples while I was driving.

Pros: The overall rental price compared to other inside the airport popular car rental companies. The good instructions where to go after you step out of your airplane.

Cons: The car was not ready 2 hours after scheduled pick up and they gave me a different car than what was requested. The hidden charges/fees, the was not clear like the reservation fee at the time of booking and $15 per day Sunpass fees . There is a $500 deposit taken out of your credit card. The pick up counter lady was not very pleasant. This is outside of the airport and you have to wait for a shuttle to pick or drop you off.

Cons: This website is a scam!

Pros: The manager was very helpful and the car was clean

Cons: The car battery died twice and roadside assisstance did not work. I had to use my personal Triple A

Pros: If you follow the instructions it’s really easy to drop off

Cons: Starting from airport pick up to rental office their shuttle make us to wait for hour and half meanwhile other shuttle came by 4-5 times and we were still there, too much frustrating after long flight. Upon calling to the office about shuttle service gave us 10 minutes time and false information. Well after upon reaching at vehicle pick up office it was huge queue for pick and took another hour and half. Reason been told due to only one representative at the desk and they’re backed up.

Pros: Good base rental rate

Cons: The shuttle took very long to arrive. There were surprise charges for mandatory insurance that should be disclosed prior to booking. Each and every customer in line was surprised and aggravated to learn this.

Pros: You get what yo pay for...

Cons: Took 30 minutes for shuttle to arrive, hidden fees. Counter lady was rude when I questioned charges.

Pros: Car was clean and nice to drive.

Cons: Long line to get the car. Had to buy insurance on the spot and I wasn’t aware of it beforehand. Took 2 hours to get to counter to get car and had to wait in a long line outside a mini shack.

Cons: My problem was not solved and I won’t recommend to my friends.

Cons: No disclosure of One Switch's policy of requiring written documentation of insurance at time of rental and no ability to modify the reservation after providing same after the fact.

Pros: I never got the car. I was wondering told they did not have cars. Was told to call Discover and the only phone number provided was in Spain

Cons: It’s a scam paid $250 and was left stranded with 5 kids and no car

Cons: They gave me a car with expired licence plates. The cops pulled me over...

Pros: It was fine. Free Covid test outside.

Cons: I couldn't use my own SunPass and I was charged $21 for 3 gallons of gas I was short.

Pros: Online

Cons: Terrible costumer service

Pros: Nothing. Terrible service

Cons: I booked this rental expecting a final price of $332.24CAD however, upon arrival the rental company (OneSwitch) tried to add several charges to the booking and requested $587USD in addition to the $82.09CAD deposit that I paid when I booked online. I cancelled the booking immediately as the new total price was ridiculous and basically fraudulent. We ended up having to Uber to our hotel and booked with a different rental company the next day. I am very disappointed with my experience overall

Pros: La recepción de los vehiculos

Cons: El costo que se me realizo de los seguros y que aparentemente esta incluido en la renta, la entrega de un GPS desconfigurado, por lo tanto defectuoso, los vehiculos sucios, y en el caso del segundo vehiculo golpeado, con raspones

Cons: pickup was so long and shuttle bus does't say the company name at all

Pros: The absolute worst car rental place I’ve ever rented from. Horrible customer service, the car was dirty when I got it even though it had taken nearly 45 min to get the keys handed to me because they were doing a “deep clean” due to Covid. Turns out they only cleaned the front console area but the remainder of the car like the back seats/area were absolutely filthy. Never again using this company no matter how cheap it was. Will be going to enterprise or hertz moving forward.

Pros: Literally nothing

Cons: We were never given a car, complete waste of money. Customer service could not have been less helpful, they kept directing us to a number that nobody would pick up.

Cons: El estado del auto, los tiempos para recogerlo