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Surprice at Treviso Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car we did get was pretty new and in good condition.
Cons: The car type we had booked was unavailable so they gave as a smaller car. I had to wash and clean the car myself before giving it back, otherwise they would have charged me 100 euros.
Pros: Nothing
Cons: Nothing
Pros: Friendly staff
Cons: An extra charge for cleaning the car, not mentioned in contract.
Pros: You should be careful with the partners you are selecting. I am attaching the invoice of the extra 80 euros that I paid and I would like to please reimburse me for this in terms of the full coverage that I bought with booking the car with you
Cons: When we dropped of the car they claimed that we had made a scratch on the tire cover that we didn't because the car was already not clean when we picked it up and they charged us 80 euros that we can get from you, and this was probably already there before, but they did not have any other car available so we accepted this dirty one! We had already spent an hour there with them trying to convience us to buy their car insurance. This was a very bad and disturbing experience!!!
Pros: Just the car itself, but this is no credit to the broker.
Cons: В Тревизо есть аэропорт, но нет моря. Логически полагаю, что 90% клиентов живут в 50 км от места аренды авто. Дали электромобиль, хотя я заказывал обычный. Был 100%, я вернул 100% минус путь от моря до них. Начислили 30(!) евро штрафа, при том, что розетка у них прямо в здании. Отдали пыльную машину, потребовали вернуть чистую. Но я ведь за всё это плачу аренду и должен думать только о том, как на ней ездить, а не мыть. Жидкости для стёкол не было - чья это обязанность? Сервис -ужас! Кошмар!
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Prepaid cards is/are not accepted.
For the Luxury car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. During winter season (from 15.11 until 15.04) Snow chains are included in price.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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