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Surprice at Zadar Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick and without hidden fee. Evertything was clear and fair.
Cons: -
Pros: Bilen var udmærket næsten ny men allerede med mange skrammer
Cons: Surprice har ikke kontor i lufthavnen, hverken inde eller ude, så vi måtte spørge et af de andre selskaber, som fortalte at vi skulle ringe til dem, og så ville de komme og afhente os, for at køre ud for at hente bilen.
Pros: Surprice employees are the reason for high score!
Cons: Car was in bad condition and rental wasn’t on airport terminal as advertised
Pros: Car was hybrid so it was economical
Cons: Office outside terminal (transfer was necessary, but provider). Car was damaged in about 50% of outside parts
Pros: quick and easy picup and drop off of the car at the final place, nice car, best price offer that time, nice staff
Cons: Some problem with finding the place, at the order we had the information that office is in the terminal but it was not, almost nobody at the aiport knew where is the pickup place for this company, after calling we got information about 5 min to pick up but we had to all again and wait for 30 min. Rental is working until 8 pm , after this time You have to pay additionally 60 euros. I understand that Zadar is rather small aiport but a lot of people were flying until 12 pm.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
The following credit cards issued on the main driver's name are accepted: Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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