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Surprice at Saranda Port
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I have book a golf polo and i reçoive a mitshubichi spark who is a very small car . The car was old and bad condition, motor and carrosserie
Pros: Великолепная машина,никах нареканий
Cons: Приятные и вежливые ребята оформление прошло быстро и без проблем
Cons: The office worker wanted to scam us since we stepped in the office with a 10€ fee for « last minute reservation » which was not mentioned in the website (and end up not paying it). Then he wanted 1100€ for the security deposit when in the contract was only 1000€. And finally we paid for the insurance for a much higher price. And finally we got the worst car to drive.
Cons: Unfortunately, my experience with this car rental company was disappointing. Although I had already purchased full insurance (147 EUR) through the booking platform prior to my arrival, I was pressured at pickup into buying another full insurance policy for 120 EUR, being told that the one I had already paid for was no longer valid. This felt misleading and coercive,.There was no clear explanation, and I wasn’t given a real choice — only the impression that I would to rent the car unless I paid
Pros: Nothing
Cons: Add fees for deposit with debit card Agent no Nice, just want to take more money
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, United Kingdom, North Macedonia.
Mileage limitations will apply when the car is to be used for crossing country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.