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Surprice at Pristina International Airport
Pristina International Airport Adem Jashari, Sllatine 12000
003834 5 101 102 / 003834 9 470 900
Pick-up instructions
Meet and Greet service. A Surprice representative with a signboard will meet you at rental car area exit door Parking lot nr 10. Please call 003834 5 101 1022 or 003834 9 470 900 if you need assistance
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Period outside of business hours
Mon:22:01-07:59
Tue:22:01-07:59
Wed:22:01-07:59
Thu:22:01-07:59
Fri:22:01-07:59
Sat:22:01-07:59
Sun:22:01-07:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
MS
United Kingdom
Volkswagen Polo
10/23/24
Pros: Nothing, they’re absolute scammers
Cons: The rental company was a total scammer. Every company in Prishtina they say you need credit card but accept master card, Visa card ect… and this people when they see you have a cheap deal online, they will ask to buy ridiculous price on extra insurance or they will cancel it on arrival using any excuse. Stay away from them
TG
Netherlands
Skoda Rapid
3/20/24
Pros: "Do your own research and check Trustpilot."
Cons: charge extra fees
AE
Turkey
Citroen C Elysee
7/3/23
Cons: the car was dirty, auto mats were missing.
SB
Israel
Volkswagen Polo
6/2/23
Pros: Representatives were nice and efficient
Cons: The car itself was under maintenaned, with passenger window that wouldn't open and a baggage that would only open when it feels like it.
MA
Turkey
Citroen C Elysee
5/1/23
Pros: Nothing! Stay away from the company.
Cons: I paid 8 euro per day for baby seat and I used it for 2-3 hours at most. I want my money back. I would not use the company and Discovercars if I did not get my money.
Most Popular Car Rental Deals
Pristina International Airport
Economy
Volkswagen Polo
or similar
$16.04
per day
Pristina International Airport
Intermediate SUV
Skoda Yeti
or similar
$20.44
per day
Pristina International Airport
Intermediate SUV
Skoda Yeti
or similar
$29.87
per day
Pristina International Airport
Compact
Volkswagen Golf
or similar
$32.00
per day
Pristina International Airport
Economy
Volkswagen Polo
or similar
$45.26
per day
Pristina International Airport
Compact
Volkswagen Golf
or similar
$67.89
per day
Pristina International Airport
Intermediate SUV
Skoda Yeti
or similar
$113.14
per day
Pristina International Airport
Intermediate SUV
Skoda Yeti
or similar
$113.14
per day
The above prices are only approximate and were last updated at 12:42 AM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: € 750.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Third Party Liability (TPL), Personal Accident Insurance, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Wi-Fi.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
During winter season (from 1.11 until 31.03) Winter package are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
During winter season (from 1.11 until 31.03) Winter package are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 15.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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Tue:07:00-23:59
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