The Safe Rent A Car at Jeju International Airport

Pros: I liked our welcoming agent, the fast pick up and drop off and generally it went very smoothly. I loved the navigation system. It is very specific.

Cons: It’s not about the service- but the car itself had troubles riding up a hill. I would probably print out some rules for foreigners. I didn’t get why are there green + yellow lights and what does it mean- they change to green or to red sometimes - but overall all went very well

Pros: Convenient, very easy process

Pros: Excellent service from staff with comfortable vehicle

Cons: None

Pros: Easy to pick up.

Pros: Staff was efficient and helpful

Cons: Nothing

Pros: Nothing

Cons: As above

Pros: Wonderful service. Quick attention from staff.

Cons: Was a perfect experience. Not a single negative thing.

Pros: The extra insurance which I could get.

Cons: Nothing

Pros: Really thoughtful service, were expecting us the moment we stepped in and knew we were only English speaking so had everything prepared.

Pros: Friendly staff, smooth process, good car condition.

Pros: Keep on your good work, then we will meet on my next trip.

Cons: Nothing.

Pros: Free shuttle service from airport to the car rental company is good. The staff is so nice and the time spent for pick up and drop off the car is effective.

Pros: Excellent service from start to finish. No added charges or hidden fees. Fantastic 😊

Pros: The check in and check out process was seamless. The staff were incredibly helpful and provided a lot of support to us in answering our questions. The shuttle was easy and staff helped with our luggage too. Great experience overall!

Pros: The service was truly outstanding. The staff took time to explain everything in detail, including the key traffic rules in South Korea, which I found incredibly helpful as a visitor. Communication was seamless—when I notified them via WhatsApp that I would be returning the car a bit later than planned, I received a quick response saying it was no issue at all. The return process was also impressively efficient, quick, and hassle-free. Overall, I’m beyond satisfied and would rent from them again

Pros: Great staff

Cons: Everything was great!

Pros: Everything was great! Really!

Cons: I liked everything

Pros: convenience and efficient

Pros: Conditions of the car and efficiency of the agents.

Cons: Picking up the car from the airport.

Pros: Everything went smooth

Pros: Everything was clear when picking up and dropping off.

Cons: Norhing

Pros: Helpful staffs A+++

Cons: More information on the web like international driving license is mandatory, written in bold n capital letters

Pros: perfect 100%

Cons: everything good. no complaints!

Pros: Overall a good experience! It was a good car, full fuel and the process was speedy.

Cons: The website was not so nice for foreigners, because I couldn’t pay. So I had to use a third party service but that wasn’t available for that day. So, even though there were cars available we could only rent the next day

Pros: The workers were very helpful and friendly with the whole process because I didn’t do any research on my end and needed an international drivers permit. When in Jeju, I’d highly recommend renting a car over public transportation. Do yourself a favor and rent from The Safe Rent a Car

Pros: good price, pleasant staff

Cons: the instructions on how to catch the bus to your offices needs to be improved. it’s incorrect and vague.

Pros: Really fantastic!

Pros: Tout était facile, la location sur internet avec Discovery mais aussi El le contact avec The Safe rent a car, nous avons reçu des informations claires et précises sur l’endroit où récupérer la voitures le shuttle nous attendait à l’endroit prévu avec mon nom sur une liste. La voiture se trouve à 5 minutes de l’aéroport. Le personnel tres agréable… Si vous êtes à Jeju. Je recommande.

Pros: Approachable, friendly n helpful

Pros: They changed my dash to English for me from Korean and took my luggage out to the car and loaded it for me because it was raining and picked me up closer to the door in it.

Pros: Absolutely great experience, very professional!

Pros: it was close to the airport. a shuttle was waiting for us at the airport. friendly staff.

Pros: It was great! Easy pick up and drop off. The car is as describe and had no issues what so ever.

Cons: Nothing

Pros: Good service provided by staff when fetching guests from airport to car rental company and ferrying guests from car rental company to airport.

Cons: During the collection of the car, it would help if the agent could highlight where to return the car and what the emergency contact number to call during unforeseen circumstamces.

Pros: Easy checking out car and checking in car, easy reservation process. Nice car.

Pros: Really helpful people. Explained everything nicely so I could enjoy my holiday.

Cons: Late opening time does not suit early deoartures

Pros: As we arrived late for our flight a very nice employee drove us over to the airport to catch the flight.

Pros: They were kind and polite.

Cons: Everything was great!

Pros: Fast and easy

Cons: Better english skills could be helpfull. No fixed fuel rules. We got a near empty car and we gave it back with more fuel, what nobody care.

Pros: Great car.

Cons: The car seem to have wheel alignment issue. it moves to the right side itself.

Pros: Fast answer to customer service

Cons: Not giving accurate information

Cons: The zero excess was to extra coverage from discover cars, if an accident were to happen, I would still have to pay the excess to the rental company and claim back from discover cars.

Pros: Helpful. Quick reply

Cons: I wasn't aware I needed an international driving licence

Pros: Stuff was helpful even they didn’t speak English

Pros: Employees do not know clearly

Pros: Free upgrade to obtain navigation service

Cons: Just a little difficult to find the shuttle bus, would recommend a picture of the bus or maybe a map

Pros: Fast, hassle free and professional

Cons: Nothing

Pros: Spent less than 10 minutes to pick up the car. Just return the key to the person who came to receive us at the parking lot. No hassle.

Cons: Instruction to wait for the transfer was a bit confusing. Should have better signage

Pros: Good running car.

Cons: Unable to communicate in English.

Pros: Staff and boss were very service oriented. Car seemed almost brand new, with in built gps which was easy to use, and many safety features ahd alerts which made driving very comfortable for ny family. Although i thought they open only at 8am, the business owner kindly informed me that they were able to take in returns at 0730. He even offered me a ride back when i was trying to book a kakao t during peak hour.

Cons: The contact number on the voucher was not in service.

Pros: Easy, good price.

Pros: Attention from Justin, beyond the expectations.

Pros: Great service, we had issues with our credit cards not working with their payment system and they allowed us to pay cash when returning the car instead! Nice and very clean car.