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Thrifty at Palermo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything was perfect, they were kind, supportive and found a quick answer for my requirements
Pros: It was efficient
Cons: The salesperson at the desk convinced me to agree on returning the car with empty fuel tank while getting the car with a full tank. He claimed that it would be much easier for me instead of full to full policy. I mistakenly agreed. I think this is not fair and even not honest policy. This is a win-win for your company and always a loss for drivers. I complained upon returning the car (with 1/4 tank volume) and they agreed to reduce the payment but much less than I would have expected.
Pros: great service. every thing was fine, got the car really fast
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Argentina, Australia, Brazil, Canada, Israel, Mexico, New Zealand, South Africa, United Kingdom, USA, Colombia, Bolivia, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Renters from the following country(ies): China, Japan, South Korea must provide the following documents: Hertz Certification form issued by Hertz China/Korea/Japan in order to collect the car.
Driver licenses from the following country(ies): Vietnam will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Luxembourg, Netherlands, Portugal, Slovenia, Spain-Mainland, Switzerland.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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