Madrid Airport (MAD), Madrid, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Thrifty at Madrid Airport

Madrid Apt T4 service, P4 Parking, Barajas, 28042 Madrid, Spain
0034 666 500 437
Pick-up instructions
Rental desk is located in Terminal building. Please follow signs to the car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:
08:00-23:59
Tue:
08:00-23:59
Wed:
08:00-23:59
Thu:
08:00-23:59
Fri:
08:00-23:59
Sat:
08:00-23:59
Sun:
08:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Spain
Opel Mokka
10/3/24

Pros: friendly staff. In fact, the first car we rented had a nail in the tire and the staff quickly replaced the car.

Cons: Nothing to complain about.

Qatar
Seat Leon
8/16/24

Pros: Very friendly

Cons: Little costly

India
Opel Corsa
7/16/24

Cons: Office at T-4 is permanently closed, of which I wasn't informed, obliged to drop the car key in a box

Spain
Fiat 500
4/1/24

Pros: Was a quick pick up and drop off.

Cons: The location was not correctly conveyed.

Poland
Opel Corsa
12/13/23

Pros: The car was in good condition

Cons: -Rental agent had bad behaviour -I requested to provide a receipt from a nearby gas station during the car drop off procedure as proof of a full tank, but they didn't provide the same document to me. As a result, the tank I received wasn't full.

Ireland
Opel Corsa
12/6/23

Pros: Easy to deal with

Netherlands
Fiat 500
10/30/23

Pros: nice people, low costs, good quality

Cons: all the optional extras make it dificult to know what is covered and what is not. It was also not easy to find because it was not in the terminal but outside (wrong description)

Bahrain
Peugeot 2008
12/26/22

Pros: staff advises you and does recomendations

United Kingdom
Peugeot 208
9/24/22

Pros: Nothing

Cons: Being ripped off

United Kingdom
Fiat 500
1/27/21

Pros: Went through Hertz, havent seen Thrifty sign near the car park and the funny thing is i ended up Hertz office by luck, went to ask where the Thrifty desk was. But the good thing the lady on the desk was very generous and kind, dont know her name.

Cons: Dont know where was Thrifty desk, it was saying Hertz Hertz Hertz

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, Eurocard, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card. Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Additional information
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 60 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:59
Tue:  07:00 - 23:59
Wed:  07:00 - 23:59
Thu:  07:00 - 23:59
Fri:  07:00 - 23:59
Sat:  07:00 - 23:59
Sun:  07:00 - 23:59

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Mon:
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Tue:
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Wed:
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Thu:
08:00-23:59
Fri:
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Sat:
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Tue:
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Wed:
00:01-23:59
Thu:
00:01-23:59
Fri:
00:01-23:59
Sat:
00:01-23:59
Sun:
00:01-23:59
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Working hours
Mon:
09:00-19:00
Tue:
09:00-19:00
Wed:
09:00-19:00
Thu:
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Fri:
09:00-19:00
Sat:
09:00-15:00
Sun:
09:00-15:00
Surprice
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Working hours
Mon:
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Tue:
09:00-21:00
Wed:
09:00-21:00
Thu:
09:00-21:00
Fri:
09:00-21:00
Sat:
09:00-21:00
Sun:
09:00-21:00
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Working hours
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
07:00-23:00
Sun:
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Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
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