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Thrifty at Phoenix Sky Harbor Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: car was there as expected
Cons: didn't realize I could have scanned QR code and gone to the car without counter help
Pros: easy in and out. friendly service rep at desk upon check in.
Cons: BECAUSE YOU ALL OVERBOOKED, I DIDN'T GET THE CAR I WANTED NOR THE CAR THAT WAS REPRESENTED UPON RENTAL... I HATED THE CAR I DROVE. JUST CAUSE YOU HAVE AN INFLUX OF RENTERS, SHOULDN'T MEAN I LOOSE OUT ON THE CAR I WAS TO BE RENTING
Pros: Friendly and professional
Cons: Nothing
Pros: Staff friendliness
Cons: Car was not clean. Had no anti-glare mirrors and no dead spot facility on the side mirrors.
Pros: We got a Nissan Altima w/o Apple Car Play and the lady at the parking was MOST unhelpful, a bit rude. The lot was emptying of available cars and we ended up with another car model (on our own)… no help from her
Cons: Picking up a car. The lady just pointed towards a general parking area. We tried 2 cell phones w/map onboard. Neither worked and after pleading for assistance she said if the cell were charging, that was the only thing Thrifty cared about. We tried a Malibu which did connect to Apple Car play, and drove out of the airport unsure if we had done the right thing. She was a little rude even with a co-worker who asked why the Altima we had taken was not working properly with the Apple Car play
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
The option to prepay tolls is available for 9.99 USD to 27.99 USD per day depending on the travel area.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Prices for extras are shown on the booking page.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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