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Thrifty at Tromso Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The agents were nice
Cons: Nobody told us I had to download different mobile app to be able to refill the battery if the car and nobody explained to me how to do it. I had to recharge it EVERYDAY !!! Which cost me way more than the initial price at the beginning. I was so so disappointed. It felt like I have been lied to and that I pay so much more at the end. I have to rent 2 others cars next month, for sure it won’t be with any electric car or Hertz anymore.
Cons: When we picked
Cons: The first car after a few km had the alarm "oil change necessary" so we could go back to the picking up. The agent give us another car but after a few days there was an alarm "low battery key" and "key not detected" and sometimes the car wouldn't start. Nobody responded to the email sent to report the problem..... I had to replace the battery in the Key
Pros: Office closed before official closing time
Cons: Long wait, unsafe access to the rental office (frozen, ice slippery ramp), small room.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Renters from the following country(ies): China must provide the following documents: Hertz Certification form issued by Hertz China in order to collect the car. Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Airplus, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: European Union.
Crossing country borders is forbidden to the following countries: Armenia, Azerbaijan, Bahrain, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Egypt, Estonia, Georgia, Hungary, Iran, Israel, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Oman, Poland, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Syria, Turkey, Ukraine, United Arab Emirates, United Kingdom, Yemen, Iraq, Tajikistan, Uzbekistan, Turkmenistan.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing the country border or using a ferry (traveling to an island) is forbidden.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
By law, winter tires are mandatory on all roads from 16.10 to 30.04 in the following regions: Norway North.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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